Always enjoy flying privately. Exciting from planning a trip to booking to flight(s). Predominantly use Stratos. Attentive and personal service. Joel Thomas was a great go to person. All subcontractors that they use have been top-notched. Only critique is I obtained better final pricing of the flight when I received quotes from other charter companies. Seems to be an industry thing about competitive pricing in order to obtain the best price. Yes I would recommend Stratos.
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
But your enjoyment doesn’t end with a comfortable flight. These days, many private jets are equipped with DVD and CD players -- and some even offer surround sound. You’ll have a library of movies and music to choose from -- or you can bring along your own. Your flight planner will work with you to make sure you have the entertainment you desire.
Using a private jet charter to get to a holiday destination ensures the additional benefit of access to private terminals for faster security check-ins, so you spend more time enjoying the getaway instead of waiting in line. With access to smaller airports, you can personalise your trip to land as close to your final destination, removing lengthy and costly transfers and allowing you more time to relax.
On a Charter Flight, passengers aren’t limited to on of 2 or 3 entrees being served. They can literally design their own meal or order from a restaurant of their choice to be enjoyed while traveling in supreme comfort. There is also a wide variety of entertainment options on a charter flight. Many aircraft used for charter flights have free WiFi, high end sound or entertainment systems with iPhone/Android hook-ups and even satellite TV.
From pre-trip planning to updates via text message on your way to the airport, Stratos had us covered. We made our way from Emirates @ JFK and the FOB transfer was easy. Joel had already updated Julie (my assistant) before we landed that there were long delays out of JFK due to weather. The transfer to FBO was easy and they were expecting us. The plane was comfortable and modern and the crew could not have been kinder. Thank you guys as always for a great trip. Flight was great and the crew took us right past the storms and my one year old son slept the whole trip; a much needed reprieve for my wife and I.
Air Charter Service arranges helicopter charters, private jet aircraft and executive airliner charters, as well as a huge range of small specialist personal aircraft, for a variety of clients including senior business executives, celebrities and royalty. Our team is also able to provide urgently required medical charters to sick and injured patients. Our dedicated charter experts can arrange your private jet booking and are available 24/7, just submit a private jet quote to contact yours now.
While everyone loves a good deal, reduced cost in chartering with Wings Up does not mean reduced amenities. Each flight is personalized to the needs of the passengers. When booking a charter, travelers are assigned a personal concierge who works hand-in-hand with a personal charter travel consultant to help with any travel needs from dining to in-flight entertainment and more. Gourmet catering is available—tailored to fit any dietary restrictions—and luxury vehicles are on call for boarding and disembarking.
No matter what company you're flying with, be sure to ask if there two pilots or one. (Though two pilots are standard on commercial flights, regulations vary for private planes of all sizes.) It also helps to ask if the operator owns the plane—typically, companies that own their planes offer better service. Never forget to ask about daily minimums and taxi fees. "If the hourly rate is $9,000 and you have a single 40-minute flight, you might assume you are going to pay $6,000," says Doug Gollan, creator of PrivateJetCardComparisons.com. "But if your provider has a daily minimum of 1.5 hours, you are going to actually be charged $13,500, plus taxi time, which in my comparisons I have found varies between being included and up to 12 minutes per segment."
Coordinating air travel for large numbers of passengers requires careful planning and constant diligence. Overlook even the slightest detail and it can result in unnecessary delays and frustration on your travel day. With more than a decade of experience in booking group jet charters, Stratos Jets will handle the logistics so that you can travel with complete peace of mind.