There are limitations and restrictions on both the amount and size of luggage you bring as well as the types of items you may pack. The limitations of amounts and sizes of luggage are dependent upon the size of the baggage area of the aircraft you are chartering. If you plan to bring any oversized items, such as skis or snowboards, please be sure to advise your flight specialist in advance. Also, as a Part 135 operator and for your safety, we are held to the same TSA regulations for prohibited items for carry-on & checked baggage as the airlines. Please go to https://www.tsa.gov/travel/security-screening/prohibited-items to view a comprehensive list of allowed & restricted items.
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Charter companies offer a tailored service in which the client has a choice of meals, drinks, staffing levels and additional services. Tour companies aim to maximize profits, so public charters usually only provide a very basic service to passengers, with a cheap -- or no -- meal, minimal staffing and low baggage allowances. With a private charter, organizations can take advantage of options such as video conferencing, business services and corporate branding. In-flight meals are of a better quality, and passengers do not have luggage restrictions. With public charters, passengers still have to stand in line for check-in and security, so they need to be at the airport two to three hours before the flight. With a private charter, you can pass straight through security and onto the aircraft.
After your initial enquiry you will be assigned a personal charter expert who will send you a selection of quotes for you to choose from. Each quote will have a clear breakdown of aircrafts and airports and reasons they have been selected for you. Should you wish to go ahead they will then book the aircraft and send you all the flight details including directions to the terminal and any other important information. They will be your first point of call for any further enquiries you may have up to the flight and, if possible, they will meet you at the terminal. From your initial quote you will be able to contact your account manager 24/7 (if on holiday you will be assigned another account manager to cover) so you can call from wherever, whenever you like.