Since day one, Joel and his team have been providing us with great customer service and always meet or exceed our needs. They are impeccable in their constant communication, which includes everything from quotes to flight status, and all in between. They are very accommodating to all requests, even the last minute ones. Sarah with trip support has carefully and flawlessly helped with all requested travel arrangements, from car rental to car service. It is hard to find a company these days that is genuine and understands the importance of truly great customer service, and this company and all members of the team, have this! It is very refreshing. I would recommend this company to anyone who has ever thought about trying Jet Charters or has done so for years, it will be a change for the best!
Each traveler has the opportunity to select the plane that will be most comfortable for the chosen group. Hire a helicopter for the perfect two-person sightseeing trip over upstate New York; take a group of your closest friends to island hop off the coast of mainland Florida on a turboprop plane, great for short trips. For cross-country travelers—like an East Coast group of friends planning a bachelor party or bachelorette weekend in Las Vegas—a chartered super mid-size jet that flies nonstop could do the trick. Even jumbo jets like 747’s can be chartered for a larger group—think 50 to 500 people—so that everyone can fly together without having to worry about booking tickets on a commercial airline. The best part? No luggage fees.
We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.
Joel Thomas: Hi William! Thanks for the opportunity to serve you and your wife. We are always grateful when our clients take the time to offer feedback. We reached out to Chief Pilot of the air carrier you flew with regarding the noise you mentioned and here is what they said: "Frequently you'll hear noises that sound like that and its just the airplane expanding as altitude, temperature and humidity change. Its actually very common." Looking forward to working with you all again soon! All my best
When you play the empty leg market, you need to be very flexible and understand that there’s a decent chance your empty leg may not happen or might be moved. If the customer chartering the inbound flight wants to leave a few hours later, your flight will be delayed. On the flip side, your planned departure could be suddenly moved up because Mr. Big wants to leave earlier.
Delta Private Jets, a subsidiary of Delta Air Lines, earlier this year launched Sky Access. You pay $8,500 and can fly as many empty legs as you want at no additional cost. You also get 20% off select fares on Delta’s airline flights. There is a $500 fee if you cancel or no show. Over this weekend 66 empty legs were listed, although some such as Ft. Lauderdale to Miami, all of 30 miles, wouldn’t even give you time to pop open a beer. More interesting was Washington D.C. to Chicago and New York to Sarasota. There were also Nantucket to New York and Las Vegas to San Francisco, however, they were both on Friday, so the wrong direction for most people, and that’s the point, and perhaps a good segue to discussing the some of the downsides.
But your enjoyment doesn’t end with a comfortable flight. These days, many private jets are equipped with DVD and CD players -- and some even offer surround sound. You’ll have a library of movies and music to choose from -- or you can bring along your own. Your flight planner will work with you to make sure you have the entertainment you desire.
exceeding the standard Million Air Dallas selects only highly qualified pilots with extensive flight experience and all pilots are thoroughly vetted. Captains are required to have a minimum of 4,000 flying hours, and First Officers are required to have a minimum of 2,500 flying hours. To maintain safety and consistency, every crew member is assigned to a specific jet and takes part in a comprehensive training program that exceeds federal and international standards.
This survey reall doesn't apply to the use my company had with Stratos. We had to expedite a piece of equipment and a contractor to our facility to perform some emergency repairs. The process however did go well and the equipment and person arrived on time and the entire process was handled by Will Buckley in a very professional manner and was extremely helpful in making this adventure easy and convenient. He was great to work with and if the occasion should arise to use charter services again, we will contact you. thanks again
I met Joel, years ago, when he first introduced me to Stratos Jet Charters during its start-up phase. I was always very impressed on their marketing and honesty, as a broker. Joel is very genuine and caring when it comes to his customers or the operators that he works with. I know that Stratos Jets will not sacrifice safety for anything. I know that he likes to treat everyone like they are part of the Stratos Jet family. The trip planning process, from quote request to trip planning to invoice, is seamless – they’ve thought of everything and continue to be ahead of the trend in our industry with the way they do things. They think of everything! In my opinion, Stratos Jet Charters set the bar for aircraft brokerage and I will always continue to look forward to working with them.
exceeding expectations since 1984With over 30 years of aviation experience, Million Air Dallas has built a reputation on exceeding expectations. We specialize in private jet services, but our proudest achievement is providing unrivaled safety with a white glove touch. At Million Air Dallas, we do more than cater to the needs of our clients. We cater to their lifestyle.
With locally based aircraft, transient aircraft, and floating aircraft available in Omaha at all times, we are poised to offer highly competitive rates on quality aircraft. We constantly offer one-way Private Jet Charter Prices to and from Omaha. What this means is that we can often eliminate re-positioning costs of Jet Charter Services as well as daily minimum costs, which you will have to pay when contacting an Air Charter Operator.
The Early Air Way is known as being one of the best for putting together one-way and empty leg pricing; we actually started in this industry as an empty leg broker. We have widespread access to Omaha transient and overflying aircraft so as to match a one-way or empty leg with your request. For every request we receive for a one-way flight, or a round-trip that would normally require daily minimums, we tap into our One-Way department for special pricing based on availability.
From start to finish, our experience with Stratos was totally professional, made very simple and the ultimate in how charter travel should be booked/enjoyed! We know it takes an entire team behind the scenes but all credit to Joel for his 'personal' touch and for making our return trip to New York a very memorable one indeed!!! We have used several charter companies worldwide over the years but Joel and his team beat them all!!!