Everyone involved was courteous and helpful in getting a last minute emergency trip arranged. However, the premise for using your services was to be GUARANTEED ARRIVAL by a SPECIFIC TIME. Neither the departure nor arrival was anywhere close to what was promised. Hence, our reasons for hiring Stratos to take us became unnecessary and a wasted expense
Firm quotes provided by Stratos Jet Charters are based on a specific aircraft’s availability and are considered “all-in” prices, which include all taxes and any other anticipated fees. Unless, of course, you change your requested itinerary during your trip. We bill all expected flight-related costs upfront. That way, when you ask us ‘How much is a private jet flight?’ there’ll be no surprises waiting for you when your trip is over.
Like scheduled airline service, private jets also have weight limits with regard to the amount of luggage that can be stowed during a trip. Items such as skis and golf clubs are allowed as long as they conform to the dimensions and weight limits of the aircraft. These weight limits vary by aircraft type. Ask your charter sales representative if you have concerns about excess baggage or special items to be included in your luggage.
exceeding expectations since 1984With over 30 years of aviation experience, Million Air Dallas has built a reputation on exceeding expectations. We specialize in private jet services, but our proudest achievement is providing unrivaled safety with a white glove touch. At Million Air Dallas, we do more than cater to the needs of our clients. We cater to their lifestyle.
Privacy is one of the main advantages of a charter flight. Unlike a commercial flight, where travelers are herded through a crowded airport, having to undergo an intrusive security screening, passengers on a charter flight depart from a private facility known as an FBO. At most private airports, passengers can pull their cars right up to the plane.
As a part 135 operator, I have been doing business with Stratos Jets since it was founded by Joel Thomas in 2006. Since the first trip I could tell they were a different type of Jet brokerage. Joel and his team of aviation advisors have always conducted themselves with the highest of standards and partnered with platinum operators like us to give their customers a luxurious private jet experience. Thank you for a decade of partnership and excellence.Thank you for your friendship!Rich Brennan VP of Sales
While everyone loves a good deal, reduced cost in chartering with Wings Up does not mean reduced amenities. Each flight is personalized to the needs of the passengers. When booking a charter, travelers are assigned a personal concierge who works hand-in-hand with a personal charter travel consultant to help with any travel needs from dining to in-flight entertainment and more. Gourmet catering is available—tailored to fit any dietary restrictions—and luxury vehicles are on call for boarding and disembarking.
As the assistant who actually booked the trip and made the plans for my employer and her family, I must say that the experience was a new one for me. That said, the unfamiliar process was made much simpler thanks to the knowledge, expertise and patience of my rep, Christina Nesbit. She was extremely informative and helped thru each step of the process, reassuring me that the passengers were getting the most appropriate plane for their needs.I will double check to be sure there isn't any additional feedback I am missing, but to date I was told that the flight was a pleasurable one and they were appreciative and impressed that the President came to greet them pre flight as well.Thank you, Shari
As passionate advocates for modernizing the air charter industry, they focuse on what is missing in the marketplace and are able to provide a true seamless end-to-end transportation solution by managing every detail to and from a client’s origin and destination with the utmost attention to detail and discretion with the needs of our clients in mind.
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We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.
Would highly recommend anyone looking for charters to contact Stratos. Their team was second to none in handling our request from first call to post flight. The CEO was even kind enough to phone me to ensure that we had located our crew at the FBO just prior to departure. I have run multiple aircraft in flight departments for many years and can truly say that its hard to find this level of professionalism in the business.
Stratos Jet Charters, Inc. Serves As An Agent For Air Charter Services On Behalf Of Our Clients. All Aircraft And Air Carriers Selected By Stratos Jet Charters Are Fully Certified By The Federal Aviation Administration And The U.S. Department Of Transportation Under Part 135 Regulations. Carriers Are Solely Responsible For The Air Transportation Arranged On Behalf Of Stratos Jet Charters Clients. Stratos Jet Charters Does Not Own Or Operate Any Aircraft. Stratos Jet Charters Is Not A Direct Or Indirect Air Carrier. All Flights Chartered Through Stratos Jet Charters Are Operated By Part 135 Air Carriers. © 2007-2018 STRATOS JET CHARTERS, INC. ALL RIGHTS RESERVED.
And with today’s modern aircraft, you don’t have to leave the office behind. With internet, in-flight satellite phone, and fax you’ll feel like you’ve never left the ground! You can use your cell phone where there’s a signal. And Wifi is now standard on most flights. Of course, always check with your flight planner to make sure your aircraft will suit your needs.
If the paying customer – that person shelling out $5,000 to $20,000 per hour - cancels his or her trip, then your empty leg will also be cancelled. If you were going somewhere, make sure your hotel and car rental reservations can be changed without penalty. If you were using an empty leg to get home, make sure you also scan the airline schedules and availability so you have a backup plan. Most empty legs can be cancelled anytime before departure, and reasons can include that delays earlier in the day meant your pilots ran out of time to something on the inbound flight broke and needs to be fixed. Oh, and that’s it. You’ll get a refund of your money, but you’re usually on your own, perhaps sitting in a private jet terminal at an airport with no commercial flights.
From start to finish, our experience with Stratos was totally professional, made very simple and the ultimate in how charter travel should be booked/enjoyed! We know it takes an entire team behind the scenes but all credit to Joel for his 'personal' touch and for making our return trip to New York a very memorable one indeed!!! We have used several charter companies worldwide over the years but Joel and his team beat them all!!!