Same on return flight except we arrived a good half hour early but crew jumped to task and loaded us and dogs promptly for return. Only item worth mentioning was during climb out to altitude both my wife and I heard numerous bumping sound on both sides of fuselage up and down the sides and top. We have owned our own planes and owned shares in jets through Flight Options and chartered often over the years and we have never had this type of noise. It almost sounded like rivets coming out or random bird strikes (which I knew it was not). I mentioned it to the co-pilot and he told me to report it so maintenance could be sure to check it out. Said it may be a maintenance issue on an older aircraft but a first for me. After attaining altitude the noise did not reoccur. All else went according to schedule and the pilots were very professional and assisted on and off with dogs and luggage. I would use again this service. Thank
exceeding expectations since 1984With over 30 years of aviation experience, Million Air Dallas has built a reputation on exceeding expectations. We specialize in private jet services, but our proudest achievement is providing unrivaled safety with a white glove touch. At Million Air Dallas, we do more than cater to the needs of our clients. We cater to their lifestyle.
First of its kind charter booking platform allowing First of its kind charter booking platform allowing you to instantaneously book a private jet without you to instantaneously book a private jet without any human intervention. Choose from more than 40 any human intervention. Choose from more than 40 aircraft, schedule your trip and pay a small token aircraft, schedule your trip and pay a small token amount online to confirm your booking amount online to confirm your booking

As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.
I travel regularly for business and have booked charter flights through a number of different private jet companies. At the beginning of the year, I was referred to Joel at Stratos. Since then, I have booked a number of flights through Stratos. His team does a great job ensuring we have a seamless travel experience. I would definitely recommend Stratos to others.
Always enjoy flying privately. Exciting from planning a trip to booking to flight(s). Predominantly use Stratos. Attentive and personal service. Joel Thomas was a great go to person. All subcontractors that they use have been top-notched. Only critique is I obtained better final pricing of the flight when I received quotes from other charter companies. Seems to be an industry thing about competitive pricing in order to obtain the best price. Yes I would recommend Stratos.
I have worked with Joel and Stratos Jets for several years and it has always been a pleasure. Most recently they booked a flight from St Petersburg, FL to Sanford, FL to Niagara Falls, NY with us on our Citation CJ1. The experience, as always was flawless and realtime feedback and communication meant the ASAP flight went without a hitch. Thank you Joel and team, I look forward to many more years of business with you.
The company I represent was in a crisis situation where we needed to get halfway across the country within a matter of hours. The only available commercial flight was sold out and nothing would get us there in time. After doing some research, I found Stratos Jet Charters and called Joel at around 7 in the morning. He answered right away and were at the airport two hours later. Because it was a high stress situation in a short amount of time, I called Joel and his team countless times in a two hour window; they remained extremely professional and kind. Plus, Joel was able to get us an extremely competitive price, especially considering the short notice. I highly recommend using Stratos Jet Charters and know I will definitely use them again.
Not only do we hold every single flight to a higher standard than most, we ensure those demands are consistently met and exceeded on a regular basis. Focused on delivering a truly flawless travel experience, we review everything — from the history of the aircraft and the actual experience of each crew member, all the way to the key personnel in the organization. Each flight is reviewed multiple times to make sure that you are provided with a level of comfort and assurance that only comes with being Skyjet Approved. This designation, reserved for the top 25 percent of private jet operators, requires an unwavering commitment to the rigorous safety standards upheld by our operators and our entire organization. Our commitment to safety never stops.
And with today’s modern aircraft, you don’t have to leave the office behind. With internet, in-flight satellite phone, and fax you’ll feel like you’ve never left the ground!  You can use your cell phone where there’s a signal. And Wifi is now standard on most flights.  Of course, always check with your flight planner to make sure your aircraft will suit your needs.
An empty leg, or ferry flight, refers to a private jet flying "empty" after dropping off passengers, or en route to pick up passengers. As the flight is already paid for, we offer significant discounts on these flights. LunaJets can offer such prices when the empty leg of a private jet matches your itinerary and timing exactly. This option is for one-way flights only.
Eric Bold and Stratos Jets came to the rescue this week whilst I was trying to evacuate friends and families from Puerto Rico during the aftermath of Hurricane Maria.  Eric was beyond helpful and always courteous.  He was quick to find an aircraft within my budget and stayed in contact with me at every point during our transaction to update me on all matters concerning our trip.  I would highly recommend Stratos Jets to anyone and I look forward to working with them on our next trip.
Mr.  is extremely upset and disappointed with Stratos Jets as the plane had mechanical problems on take off which delayed the trip by 5 hours. It was his wife's birthday and the entire family had a full day of sightseeing arranged which had to be cancelled. The trip was very costly and he feels he is due back some compensation. Thank you, Etta G.
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