We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.
We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.
Whether you travel frequently for business or only occasionally for pleasure, chances are you've considered hiring a charter plane. When you fly on a private plane, you can skip the long wait times and baggage checks of a commercial flight. Your departure and return times are determined by your schedule, and in some cases you can even book a same-day flight! Here are some of our most commonly asked questions regarding private flights:
At last minute's notice I needed to find a private plane to get my elderly parents from Bangor, Maine to Atlanta. I googled charter companies and Stratos Charters was first to pop up. I called immediately and Joel (founder and president of company) answered. He could not have been more gracious and helpful. He was the perfect combination of professional and personable. Our charter was arranged and the trip went through seamlessly. Stratos Charter and Joel made a stressful situation into a very pleasant one for us. I highly recommend their services and will definitely use them in the future. Thank you to them!
The Executive Car Service setup was a TOTAL disaster and almost ruined my trip. Chris Fink is awesome, but this man in Jersey was an absolute disgrace. Very disappointed with that firm.The crew stellar. Better than outstanding. I was blessed to have them transporting me on thus very important day trip.Chris' follow-up and communication was outstanding. He is Top-Notch.

Privacy is one of the main advantages of a charter flight.  Unlike a commercial flight, where travelers are herded through a crowded airport, having to undergo an intrusive security screening, passengers on a charter flight depart from a private facility known as an FBO.  At most private airports, passengers can pull their cars right up to the plane.
There are limitations and restrictions on both the amount and size of luggage you bring as well as the types of items you may pack. The limitations of amounts and sizes of luggage are dependent upon the size of the baggage area of the aircraft you are chartering. If you plan to bring any oversized items, such as skis or snowboards, please be sure to advise your flight specialist in advance. Also, as a Part 135 operator and for your safety, we are held to the same TSA regulations for prohibited items for carry-on & checked baggage as the airlines. Please go to https://www.tsa.gov/travel/security-screening/prohibited-items to view a comprehensive list of allowed & restricted items.
It is clear that Stratos Jets is one of best charter brokerage companies in the world. When we get the pleasure to work with Joel and his entire team, we get to see first hand what sets them apart. The knowledge of operations, safety and different charter markets is always spot on. The trips are sent to us complete and executed flawlessly which makes the entire process more effiecient and better served the client. In addition to being one of the top aviation professional, Joel is a role model for many and I am grateful to have him part of my journey as a friend.

When you’re looking to switch off, relax and travel for leisure, a private jet rental is ideal. You can relax, knowing that there’s no need to stress, and when in the air, you’ll be surround by luxurious comfort, allowing you to arrive feeling relaxed and rejuvenated. Whether you’re traveling alone, with a loved one, with family or in a group, flying by private jet offers privacy, space and comfort.

Connections around the globe give Wings Up the ability to create this bespoke experience for its clients. After submitting a flight inquiry, travelers are contacted with a quote within hours. Wings Up works directly with the owners and operators of aircrafts around the world. The company has access to an extensive fleet of aircraft and certified flight personnel—FAA Part 135 certification, to be exact—to ensure each chartered flight is not only economically sound but also safe and stress-free.
If you need to hire a Private Jet, and need the peace of mind of knowing that every last detail of your trip is being stressed over long after you’ve booked your trip, then you've come to the right place. The Early Air Way is built and managed to be your best option for Private Jet Charters and Air Charters, and we’re confident you’ll understand why once you call us.

This survey reall doesn't apply to the use my company had with Stratos. We had to expedite a piece of equipment and a contractor to our facility to perform some emergency repairs. The process however did go well and the equipment and person arrived on time and the entire process was handled by Will Buckley in a very professional manner and was extremely helpful in making this adventure easy and convenient. He was great to work with and if the occasion should arise to use charter services again, we will contact you. thanks again
the assetWe place an emphasis on exceeding expectations, especially when it comes to the management of your aircraft. With unmatched industry expertise and a commitment to safety, you can rest assured your asset is in good hands. We work to simplify ownership by managing every aspect—from maintenance to marketing—while keeping your economic interests at the forefront of consideration.

Stratos takes the complicated process of private air charter and makes it simple. They have helped me through the process and Joel even turned down my offer for purchasing a Pre-paid Jet card because he advised that it would not be a good fit for my home airport and family lifestyle. I shortly became a client after that because that experience was indicative of the company's overall honesty and great ethos.We have Chartered with Joel on multiple occasions and always get the the 3Gs of private air travel - Great Safety, Great Plane & Great Price.Stratos is a great company and they put your safety 1st and make the process easy. You can text or call them at anytime and their response time is amazing. You truly feel special. Flying on chartered planes is something we really value and keep very personal and discrete. Joel assists us in keeping the experience special and within our schedule and budget.I recommend Stratos to friends who have jet cards, fractional ownership and 1st timers alike. If you are considering charter, the 1st call to make is to Stratos. They never pressure you and value the relationship. I can not say enough about this team - A great experience!


How much luggage can you bring?  Unlikecommercial airlines, there are no baggage limits per se.  You can bring whatever luggage will fit on the plane. But always work with your flight planner, especially if you’ll need to accommodate extra bags or heavy equipment. With smaller planes in particular, weight limits may influence the amount of baggage you can bring.
There are two major differences between private charter and scheduled airline service: cost and flexibility. While booking a flight via jet services companies is generally more expensive, they provide a much higher degree of flexibility. With Pentastar Aviation Charter, Inc. your charter will fly on YOUR schedule to the domestic or international destination of YOUR choice. Our service to both major and general aviation airports gives you access to more than ten times as many domestic destinations as scheduled airline service. In addition, we have international experience operating in more than 80 countries.
If you're seeking luxurious aircraft charter service to Dublin, Ireland, you do not have to look any further than Paramount Business Jets. The city of Dublin has convenient access to 3 airports within 10 miles including the Dublin Airport (DUB), Casement Airport (EIME) and the Weston Airport (WST). Popular private jet models in Dublin include the Citation Bravo, Premier I and Citation CJ2 (light jets), the Hawker 800 XP and Hawker 900 XP (midsize jets) and the Gulfstream G450, Legacy 600 and Challenger 605 (large jets). The most popular turboprop in the area is the King Air 200. We also specialize in one-way trips and extremely cost-effective empty leg charter services. Please feel free to contact us at +1-877-727-2538 24 hours a day regarding any questions you may have about charter services to Dublin or to begin planning your itinerary.
A public charter is one in which a tour operator rents the aircraft and advertises and sells seats to members of the public, either directly or through a travel agent. In the case of public charters, the flight must be filed with the U.S. Department of Transportation, and the tour operator must supply a charter prospectus. The tour operator also must assume a legal responsibility to provide the transportation service, and must abide by DOT requirements for the protection of the clients' money. Public charters often operate only seasonally, and are often sold as part of a vacation package deal, although spare seats may be offered at bargain prices.
Because a charter flight is not part of a scheduled service, the flight will depart when you want it to.  You are also able to choose which cities you fly to and from.  Charter Flights are particularly convenient when you need to travel to a city where scheduled airline service may require multiple connections or layovers before you reach your destination.
The company I represent was in a crisis situation where we needed to get halfway across the country within a matter of hours. The only available commercial flight was sold out and nothing would get us there in time. After doing some research, I found Stratos Jet Charters and called Joel at around 7 in the morning. He answered right away and were at the airport two hours later. Because it was a high stress situation in a short amount of time, I called Joel and his team countless times in a two hour window; they remained extremely professional and kind. Plus, Joel was able to get us an extremely competitive price, especially considering the short notice. I highly recommend using Stratos Jet Charters and know I will definitely use them again.

Privacy is one of the main advantages of a charter flight.  Unlike a commercial flight, where travelers are herded through a crowded airport, having to undergo an intrusive security screening, passengers on a charter flight depart from a private facility known as an FBO.  At most private airports, passengers can pull their cars right up to the plane.
Charter companies offer a tailored service in which the client has a choice of meals, drinks, staffing levels and additional services. Tour companies aim to maximize profits, so public charters usually only provide a very basic service to passengers, with a cheap -- or no -- meal, minimal staffing and low baggage allowances. With a private charter, organizations can take advantage of options such as video conferencing, business services and corporate branding. In-flight meals are of a better quality, and passengers do not have luggage restrictions. With public charters, passengers still have to stand in line for check-in and security, so they need to be at the airport two to three hours before the flight. With a private charter, you can pass straight through security and onto the aircraft.
We were on a commercial flight from Detroit to Salt Lake City when part way into our flight we got notification from Delta app that our delay was going to cause us to miss our connection. We were on a long weekend for MLK to go skiing in Lake Tahoe. We were going to be rescheduled the following day, thus missing half of our vacation. I had email only, and emailed Garett asking if they had an operator in SLC who could get us to Tahoe that evening. Within 20 minutes he came back with two quotes. By the time we landed he had set up the flight, emailed me the number to the shuttle to get from Delta terminal to the private terminal, and did it all for a great price. To throw things off even more, we were set to fly to Tahoe, but Delta somehow got our bags on the flight to Reno that they said we couldn't make. So at the last minute we changed from Tahoe to Reno for a destination. By the time we took the shuttle to the FBO our flight plan was set and we took off within 10 minutes. It could not have been more seamless. It literally saved our vacation. Time is the most precious resource we have and time with family is even more precious. Our daughter is a senior and this is one of the last trips we'll have with her; it meant a lot, and Stratos savings our vacation, allowing us to create memories, means all that much more. Thank you!! Dave
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