Recently booked a jet for 11 people from my organization to continue operations during hurricane Irma. As business owners know, operations do not cease during a disaster and customers must continue to be served. Stratos Jet Charters booked the aircraft we needed within an hour of reaching out. Our team was able to continue business operations in NYC seamlessly. Much appreciation to Joel and his team for fast action!
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As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
Stratos takes the complicated process of private air charter and makes it simple. They have helped me through the process and Joel even turned down my offer for purchasing a Pre-paid Jet card because he advised that it would not be a good fit for my home airport and family lifestyle. I shortly became a client after that because that experience was indicative of the company's overall honesty and great ethos.We have Chartered with Joel on multiple occasions and always get the the 3Gs of private air travel - Great Safety, Great Plane & Great Price.Stratos is a great company and they put your safety 1st and make the process easy. You can text or call them at anytime and their response time is amazing. You truly feel special. Flying on chartered planes is something we really value and keep very personal and discrete. Joel assists us in keeping the experience special and within our schedule and budget.I recommend Stratos to friends who have jet cards, fractional ownership and 1st timers alike. If you are considering charter, the 1st call to make is to Stratos. They never pressure you and value the relationship. I can not say enough about this team - A great experience!
Stratos offers the best overall value you can get for private air charter PERIOD. I have done tons of research and cost models and there is no better value.Joel and his team do all of the hard work for you. My family tried Wheels Up, local charter companies and App Based Deadhead charter and they were all really disappointing. All of these option look good but when you compare cost per hour, schedule flexibility and booking Stratos is always a better cost and value proposition. The equipment is always great (this trip was a Citation X with a beautiful brand new interior and every feature possible) and Stratos works around your schedule and exact needs. We have made all types of requests due to my young family and the Stratos staff and cabin crews are always so helpful and accommodating. They never have over sold us and always are sensitive to every need.Most importantly Joel only will put us with great operators. We were in and out of Aspen and safety was the number one concern and he always covers all aspects of the trip but safety first. Again, I can’t say enough about the Stratos experience and team.
I work on the operator side of this business. Joel and his team (Christina, Simon, Kerry, and more) are all incredibly wonderful to work with. They are always responsive in a timely manner and deliver accurate information consistently. They bring a very positive attitude and outlook to this industry. Hopeful to book many more trips with them in the future.
Joel,I hope this email find you well. I just wanted to reach out to thank you for the charter service you arranged for us last weekend. It was truly a pleasure to fly with Stratos and we will most certainly book with your charter service again.Thanks again for all of your help this week. It made the trip a breeze!Warm Regards,Matt, Scottie & Harper
Once again: Joel, Sarah and Sandra delivered a seamless experience as well as the pilots and ground crew. There was 5 feet of snow in Steamboat Springs after a blizzard (Hayden Airport) and we took off perfectly and had a very smooth flight despite weather. The jet was beautiful and the awesome pilots tolerated our golden retriever trying to take over the navigation of the plane and two cats meowing. Stratos arranged for transportation home and the driver was so pleasant. Super happy again and will continue to only use them. Thank you again!
Depending on who you believe 30-to-50% of all private jet flights are ferry flights. However, that doesn’t mean they are necessarily dirt cheap. Magellan Jets, which sells jet cards and on-demand charter also offers empty legs, and while you have to contact the company for pricing, it says rates start at $3,000 per hour. Airstream Jets enables visitors to its website to download a list of active empty legs and while most of the 13 listings were for the next two weeks, there were flights posted through mid-November, one an empty leg in September on a Gulfstream G-IVSP from New York to London for $49,900. Another broker quoted the same date and route at $92,000. Even more attractive was a G500 charter this weekend from Palermo, Italy to New York for $35,000. Quotes for a non-empty leg charter that I received from another broker for random dates in August started at $111,000.
First time flying on a private plane. Knowing the exact layout inside & manner of boarding. Originally inquired about a Lear jet 35 & then confirmed a citation ll. Not a problem for me & my husband but for the 102 year old traveling with us was difficult to board as initial step into plane was 18 inches & the crew had to find a step stool. Steps were little and required several people to board & inboard her. The crew of Lance & Meagan were exemplary & would fly with them anytime
As one of the world’s leading charter providers, we’ve created an on-demand charter experience that’s simple, intuitive and flexible. Through the constant evaluation of how to best meet the needs of private jet travelers, our team of experts has designed an on-demand experience with you in mind. Whether you book your flight using Skyjet.com, the Skyjet app for iPhone, or through a telephone conversation or e-mail, we offer the right solutions — the best solutions — to get you to your destination with ease.
An empty leg, or ferry flight, refers to a private jet flying "empty" after dropping off passengers, or en route to pick up passengers. As the flight is already paid for, we offer significant discounts on these flights. LunaJets can offer such prices when the empty leg of a private jet matches your itinerary and timing exactly. This option is for one-way flights only.
Some other examples of prices come from Avinode, which powers a charter marketplace for brokers and operators and gathers a large amount of data on pricing. Their recent data shows the average price per hour for return trips, for various aircraft. As noted above, these rates can vary depending on when you fly, where you fly and if your flight is one way or return, plus landing fees, ramp fees and any repositioning can all add to the costs. Always ask for a fully inclusive quote from your broker or operator.
As a part 135 operator, I have been doing business with Stratos Jets since it was founded by Joel Thomas in 2006. Since the first trip I could tell they were a different type of Jet brokerage. Joel and his team of aviation advisors have always conducted themselves with the highest of standards and partnered with platinum operators like us to give their customers a luxurious private jet experience. Thank you for a decade of partnership and excellence.Thank you for your friendship!Rich Brennan VP of Sales
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