Everything was first class even though we not only left one of our bags on the plane but lost a wallet on the return trip (not on the plane), Matt Machokas was very helpful in assisting us in helping to resolve our problems. All pilots were great. Matt also arranged a flight for us because of a date issue I made with the return flight. He assisted in finding another plane to be sent so that we did not have to wait another day.
Lastly, don't be afraid to ask about safety: Any reputable operator should have safety information prominently featured on their website, and won't mind answering questions about their pilots, such as how many hours they have flown. (At least 250 hours, which is what it takes to get a commercial license; NetJets mandates at least 2,500 hours; Wheels Up, mandates 7,000 hours for a captain and 4,000 for a first officer.) Gollan suggests fliers ask if the pilot has any health issues, and feel free to ask if the operator (or plane itself) have any accidents or incidents in its history.
I met Joel, years ago, when he first introduced me to Stratos Jet Charters during its start-up phase. I was always very impressed on their marketing and honesty, as a broker. Joel is very genuine and caring when it comes to his customers or the operators that he works with. I know that Stratos Jets will not sacrifice safety for anything. I know that he likes to treat everyone like they are part of the Stratos Jet family. The trip planning process, from quote request to trip planning to invoice, is seamless – they’ve thought of everything and continue to be ahead of the trend in our industry with the way they do things. They think of everything! In my opinion, Stratos Jet Charters set the bar for aircraft brokerage and I will always continue to look forward to working with them.
Would highly recommend anyone looking for charters to contact Stratos. Their team was second to none in handling our request from first call to post flight. The CEO was even kind enough to phone me to ensure that we had located our crew at the FBO just prior to departure. I have run multiple aircraft in flight departments for many years and can truly say that its hard to find this level of professionalism in the business.
I travel regularly for business and have booked charter flights through a number of different private jet companies. At the beginning of the year, I was referred to Joel at Stratos. Since then, I have booked a number of flights through Stratos. His team does a great job ensuring we have a seamless travel experience. I would definitely recommend Stratos to others.
As the assistant who actually booked the trip and made the plans for my employer and her family, I must say that the experience was a new one for me. That said, the unfamiliar process was made much simpler thanks to the knowledge, expertise and patience of my rep, Christina Nesbit. She was extremely informative and helped thru each step of the process, reassuring me that the passengers were getting the most appropriate plane for their needs.I will double check to be sure there isn't any additional feedback I am missing, but to date I was told that the flight was a pleasurable one and they were appreciative and impressed that the President came to greet them pre flight as well.Thank you, Shari
Once again: Joel, Sarah and Sandra delivered a seamless experience as well as the pilots and ground crew. There was 5 feet of snow in Steamboat Springs after a blizzard (Hayden Airport) and we took off perfectly and had a very smooth flight despite weather. The jet was beautiful and the awesome pilots tolerated our golden retriever trying to take over the navigation of the plane and two cats meowing. Stratos arranged for transportation home and the driver was so pleasant. Super happy again and will continue to only use them. Thank you again!
If there are no empty legs and no possibility of rerouting an empty leg, LunaJets can negotiate with its network of partner operators for the best on-demand charter price for your itinerary. You will be offered a selection of aircraft at the best charter prices to choose from. No minimum flying time is required and you just pay the fixed pre-agreed price for your flight. No upfront deposit. No long-term contract. Private jet charter costs are fixed and include all necessary amenities.
Recently booked a jet for 11 people from my organization to continue operations during hurricane Irma. As business owners know, operations do not cease during a disaster and customers must continue to be served. Stratos Jet Charters booked the aircraft we needed within an hour of reaching out. Our team was able to continue business operations in NYC seamlessly. Much appreciation to Joel and his team for fast action!
Stratos offers the best overall value you can get for private air charter PERIOD. I have done tons of research and cost models and there is no better value.Joel and his team do all of the hard work for you. My family tried Wheels Up, local charter companies and App Based Deadhead charter and they were all really disappointing. All of these option look good but when you compare cost per hour, schedule flexibility and booking Stratos is always a better cost and value proposition. The equipment is always great (this trip was a Citation X with a beautiful brand new interior and every feature possible) and Stratos works around your schedule and exact needs. We have made all types of requests due to my young family and the Stratos staff and cabin crews are always so helpful and accommodating. They never have over sold us and always are sensitive to every need.Most importantly Joel only will put us with great operators. We were in and out of Aspen and safety was the number one concern and he always covers all aspects of the trip but safety first. Again, I can’t say enough about the Stratos experience and team.
Other near-term empty leg deals included Houston to Aspen on a Citation X seating eight for $14,000, not much less than an eight-seat Learjet 45XR for $18,945 with a normal charter. Skyjet, a broker that also offers empty legs had one this weekend from Nassau in the Bahamas to Ft. Lauderdale on a six-seat Phenom 300 for $3,000. Ft. Lauderdale to Key West and Tampa to Ft. Lauderdale, also on a Phenom 300, were being offered at $2,625 each. Chartering a similar aircraft for the same timings the regular way would run around $6,000.
The Executive Car Service setup was a TOTAL disaster and almost ruined my trip. Chris Fink is awesome, but this man in Jersey was an absolute disgrace. Very disappointed with that firm.The crew stellar. Better than outstanding. I was blessed to have them transporting me on thus very important day trip.Chris' follow-up and communication was outstanding. He is Top-Notch.
Jet charter service means different things to different people. For business travellers, it’s an invaluable management tool that allows executives to attend out-of-town meetings, tour facilities and visit regional offices in-person. For personal travellers, it’s a convenient way to travel anywhere in the world, while avoiding the stress, wait times and frustration associated with alternate forms of air travel.