A public charter is one in which a tour operator rents the aircraft and advertises and sells seats to members of the public, either directly or through a travel agent. In the case of public charters, the flight must be filed with the U.S. Department of Transportation, and the tour operator must supply a charter prospectus. The tour operator also must assume a legal responsibility to provide the transportation service, and must abide by DOT requirements for the protection of the clients' money. Public charters often operate only seasonally, and are often sold as part of a vacation package deal, although spare seats may be offered at bargain prices.
We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.

Stratos was so easy to work with. Kerri was so understanding of a couple itinerary changes we had to make to ensure a safe, smooth flight. As our charter ops director, I sincerely appreciate when our customers realize that our decisions are in their best interest. Though not always ideal, we always provide our best option given uncontrollable variables such as weather, winds, etc. Thank you so much for doing such an awesome job.Any feedback you have would be greatly appreciated in return!
The key words here are prop planes, turboplanes, and light jets. Prop planes like the Cessna Caravan are popular because they're roomy (the seats are like business class, and often configured face to face). More popular these days are planes like the six- to eight-seater Pilatus PC-12, and KingAirs, which fly faster and feel more like jets. And then you get into light jets like Learjets, Embraer Phenom 300s, and Citation CJ3s, and Hawkers, all of which are sleeker and more streamlined, and can fly for four to five hours, for slightly longer trips.
I was thouroughly impressed with the professionalism of the Broker Joel, the flight organizer Sarah and the crew on both legs. The aircraft was clean, in good shape and right on time. The crew was friendly and professional to me and my guests. Two small issues were getting a tail number on less than 12 hours that made getting our rental cars more complex than necessary and more significant was being notified by our bank that you tried to bill my flight a couple times when I paid in full prior to first leg. All in all I would use them again but would encourage one contact who checks in daily a few days prior to flight rather than me having try to figure out who to call when it looked like a couple problems were coming up.
At Shoreline Aviation, our helpful staff can assist with cost benefit analysis for your specific mission so you can make an informed decision - and we'll always provide accurate up-front cost estimates, based on your requirements, so there will never be any surprises.  Be sure to provide your destination address so they can select the most convenient destination airport, often much closer than the nearest airport served by commercial airlines.
When you fly private charter for the first time, one of the first things you’ll discover is that your flight revolves entirely around your schedule, not the airline’s schedule.  There is no need to check pre-existing flight schedules to choose a time that is ‘close’ to the time you’d like to travel.  And no more arriving hours ahead of the actual time you’re required for a business meeting. You choose exactly when to fly -- based on what’s best for you – not based on which flights are available.

Peace of mind!!! My family and I just completed our first charter on a private jet with Stratos. My wife and I have been on a few of our friend’s charters before and I fly regularly on my company's aircraft but this was the first charter of our own. Stratos and specifically Joel Thomas made my wife and I feel that we were in great hands throughout the planning, selection and ultimately flight process. Family loved it!!! Great experience.


Flight was for an elderly person and the tail number was provided a long time before the flight and I made sure the person flying had all the info written down by someone who could hear and got everything correct. Flyer had that until day before when tail number changed. I had to find someone who could hear me well and right down the correct info for the person traveling so he got it straight in his head and for driver.
My boss recently travelled to Europe for the entire month of August. During that time his jet had mechanical issues and could no longer fly where he wanted. He had about 12 flights left in his trip around Europe and Stratos Jet Charters, especially Heather Latch, saved our lives. They were able to accommodate 90% of the trips he wanted at the time he wanted. She really was a life saver for myself and my boss. I will definitely use Stratos Jets again and work with Heather any day of the week! They are magnificent!!
Since day one, Joel and his team have been providing us with great customer service and always meet or exceed our needs. They are impeccable in their constant communication, which includes everything from quotes to flight status, and all in between. They are very accommodating to all requests, even the last minute ones. Sarah with trip support has carefully and flawlessly helped with all requested travel arrangements, from car rental to car service. It is hard to find a company these days that is genuine and understands the importance of truly great customer service, and this company and all members of the team, have this! It is very refreshing. I would recommend this company to anyone who has ever thought about trying Jet Charters or has done so for years, it will be a change for the best!
Depending on who you believe 30-to-50% of all private jet flights are ferry flights. However, that doesn’t mean they are necessarily dirt cheap. Magellan Jets, which sells jet cards and on-demand charter also offers empty legs, and while you have to contact the company for pricing, it says rates start at $3,000 per hour. Airstream Jets enables visitors to its website to download a list of active empty legs and while most of the 13 listings were for the next two weeks, there were flights posted through mid-November, one an empty leg in September on a Gulfstream G-IVSP from New York to London for $49,900. Another broker quoted the same date and route at $92,000. Even more attractive was a G500 charter this weekend from Palermo, Italy to New York for $35,000. Quotes for a non-empty leg charter that I received from another broker for random dates in August started at $111,000.
We decided at the last minute to escape from Florida as hurricane Irma was bearing down on us, and Stratos came through for us. Despite our first choice airport running out of fuel, they managed to get some at another and we got out with about 1 hour to spare. It was a hectic time, with everyone else scrambling to escape, but Stratos made the whole experience simple and efficient for us.We will definitely fly with them another time, preferable when we're not all stressed about a hurricane aimed right at us!

I was thouroughly impressed with the professionalism of the Broker Joel, the flight organizer Sarah and the crew on both legs. The aircraft was clean, in good shape and right on time. The crew was friendly and professional to me and my guests. Two small issues were getting a tail number on less than 12 hours that made getting our rental cars more complex than necessary and more significant was being notified by our bank that you tried to bill my flight a couple times when I paid in full prior to first leg. All in all I would use them again but would encourage one contact who checks in daily a few days prior to flight rather than me having try to figure out who to call when it looked like a couple problems were coming up.

Joel Thomas and his great team at Stratos makes booking a private charter easy. They keep in contact with you from the start right through to after the flight, which gives my travellers a piece of mind. Everything is always exactly planned to our specifications. Stratos really goes above and beyond in their industry - they are simply the best at what they do.
Located on Ireland's east coast and at the mouth of the River Liffey lies Ireland's largest and capital city Dublin. Dublin is well known as the economic, administrative and cultural heart of Ireland. The fast growing city with its traditional Irish culture and tradition, misty green countryside, historical sites, castles, churches, and clubs attracts a hundreds of thousands of tourists annually and promises a good time to any who spend the night. Popular tourist attractions in Dublin include the City Hall, Abbey Theater, Number Twenty Nine,Georgian House Museum, Christ Church Cathedral, Dublin Castle, Dalkey Castle and Heritage Centre, Dublin Writers Museum, Casino Marino, Dublinia and The Viking World, and Guinness Storehouse.
We present clients with a range of pricing options for a given aircraft category. The lower end prices would be indicative of more moderately priced aircraft, while the higher end prices reflect aircraft featuring enhanced performance capabilities and/or a broader range of inflight amenities. Our intention is to provide clients with clarity when choosing aircraft within their preferred aircraft class so that they can make informed buying decisions.

Once again: Joel, Sarah and Sandra delivered a seamless experience as well as the pilots and ground crew. There was 5 feet of snow in Steamboat Springs after a blizzard (Hayden Airport) and we took off perfectly and had a very smooth flight despite weather. The jet was beautiful and the awesome pilots tolerated our golden retriever trying to take over the navigation of the plane and two cats meowing. Stratos arranged for transportation home and the driver was so pleasant. Super happy again and will continue to only use them. Thank you again!
×