Everything was first class even though we not only left one of our bags on the plane but lost a wallet on the return trip (not on the plane), Matt Machokas was very helpful in assisting us in helping to resolve our problems. All pilots were great. Matt also arranged a flight for us because of a date issue I made with the return flight. He assisted in finding another plane to be sent so that we did not have to wait another day.
As the assistant who actually booked the trip and made the plans for my employer and her family, I must say that the experience was a new one for me. That said, the unfamiliar process was made much simpler thanks to the knowledge, expertise and patience of my rep, Christina Nesbit. She was extremely informative and helped thru each step of the process, reassuring me that the passengers were getting the most appropriate plane for their needs.I will double check to be sure there isn't any additional feedback I am missing, but to date I was told that the flight was a pleasurable one and they were appreciative and impressed that the President came to greet them pre flight as well.Thank you, Shari

At Pentastar Aviation, we focus first and foremost on passenger safety. There are no age restrictions for passengers on private jets. Just let us know if you are traveling with a child, and we’ll be sure the aircraft selected for your trip will accommodate your family’s needs. Please note, however, neither PACI nor Pentastar Aviation will transport unaccompanied minors under the age of 18. Domestic pets are allowed on some aircraft. Make sure to let your charter sales representative know if you will be traveling with a pet so we can accommodate your request. Please note that exotic animals may not be allowed, especially on international flights.
Each traveler has the opportunity to select the plane that will be most comfortable for the chosen group. Hire a helicopter for the perfect two-person sightseeing trip over upstate New York; take a group of your closest friends to island hop off the coast of mainland Florida on a turboprop plane, great for short trips. For cross-country travelers—like an East Coast group of friends planning a bachelor party or bachelorette weekend in Las Vegas—a chartered super mid-size jet that flies nonstop could do the trick. Even jumbo jets like 747’s can be chartered for a larger group—think 50 to 500 people—so that everyone can fly together without having to worry about booking tickets on a commercial airline. The best part? No luggage fees.
Not only do we hold every single flight to a higher standard than most, we ensure those demands are consistently met and exceeded on a regular basis. Focused on delivering a truly flawless travel experience, we review everything — from the history of the aircraft and the actual experience of each crew member, all the way to the key personnel in the organization. Each flight is reviewed multiple times to make sure that you are provided with a level of comfort and assurance that only comes with being Skyjet Approved. This designation, reserved for the top 25 percent of private jet operators, requires an unwavering commitment to the rigorous safety standards upheld by our operators and our entire organization. Our commitment to safety never stops.
How much luggage can you bring?  Unlikecommercial airlines, there are no baggage limits per se.  You can bring whatever luggage will fit on the plane. But always work with your flight planner, especially if you’ll need to accommodate extra bags or heavy equipment. With smaller planes in particular, weight limits may influence the amount of baggage you can bring.
Charter companies offer a tailored service in which the client has a choice of meals, drinks, staffing levels and additional services. Tour companies aim to maximize profits, so public charters usually only provide a very basic service to passengers, with a cheap -- or no -- meal, minimal staffing and low baggage allowances. With a private charter, organizations can take advantage of options such as video conferencing, business services and corporate branding. In-flight meals are of a better quality, and passengers do not have luggage restrictions. With public charters, passengers still have to stand in line for check-in and security, so they need to be at the airport two to three hours before the flight. With a private charter, you can pass straight through security and onto the aircraft.
© 2018 ACS arranges flights on behalf of our clients with FAR Part 135 direct air carriers that exercise full operational control of charter flights at all times. Flights will be operated by FAR Part 135 direct air carriers that have been certified to provide service for ACS charter clients and that meet all FAA safety standards. ACS are not an aircraft operator. ACS 4.95 out of 5 based on 5 ratings. 5 user reviews. © 2018 Air Charter Service Inc. (NA HQ) 1055 RXR Plaza, Uniondale NY 11556. New York: +1 516 432 5901 | Air Charter Service Inc. 1441 Broadway, 5th Floor, New York, NY 10018. New York: +1 212 661 5568 | Air Charter Service California Inc. 11150 Santa Monica Blvd, Suite 1020, Los Angeles CA 90025. Los Angeles: +1 310 205 8959 | Air Charter Service Texas Inc. 515 Post Oak Boulevard, Suite 710, Houston TX 77027. Houston: +1 281 552 8386 | Air Charter Service (Florida) Inc. 2 South Biscayne Blvd, Suite 3770, Miami, FL 33130. Miami: +1 786 661 2302.
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