© 2018 Air Charter Service Worldwide | Disclaimer: ACS arranges flights on behalf of our clients with FAR Part 135 direct air carriers that exercise full operational control of charter flights at all times. Flights will be operated by FAR Part 135 direct air carriers that have been certified to provide service for ACS charter clients and that meet all FAA safety standards. ACS are not an aircraft operator.
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
Charter companies offer a tailored service in which the client has a choice of meals, drinks, staffing levels and additional services. Tour companies aim to maximize profits, so public charters usually only provide a very basic service to passengers, with a cheap -- or no -- meal, minimal staffing and low baggage allowances. With a private charter, organizations can take advantage of options such as video conferencing, business services and corporate branding. In-flight meals are of a better quality, and passengers do not have luggage restrictions. With public charters, passengers still have to stand in line for check-in and security, so they need to be at the airport two to three hours before the flight. With a private charter, you can pass straight through security and onto the aircraft.
the assetWe place an emphasis on exceeding expectations, especially when it comes to the management of your aircraft. With unmatched industry expertise and a commitment to safety, you can rest assured your asset is in good hands. We work to simplify ownership by managing every aspect—from maintenance to marketing—while keeping your economic interests at the forefront of consideration.
A public charter is one in which a tour operator rents the aircraft and advertises and sells seats to members of the public, either directly or through a travel agent. In the case of public charters, the flight must be filed with the U.S. Department of Transportation, and the tour operator must supply a charter prospectus. The tour operator also must assume a legal responsibility to provide the transportation service, and must abide by DOT requirements for the protection of the clients' money. Public charters often operate only seasonally, and are often sold as part of a vacation package deal, although spare seats may be offered at bargain prices.
Charter, also called air taxi or ad-hoc flights require certification from the associated country's regulating body such as the FAA in the U.S. The regulations are differentiated from typical commercial/passenger service by offering a non-scheduled service. In the U.S. these flights are regulated under FAA Part 135. There are some cases where a charter operator can sell scheduled flights, but only in limited quantities.
We are run and operated by experienced, honest, passionate aviation professionals, not cut-throat salespeople. We utilize transient aircraft including Gulfstream, Hawker, Lear, and Citation jets to reduce the cost of our trips without sacrificing quality. Our Jet Aircraft are pre-screened for comfort and quality and ARG/US and WYVERN approved for safety; we ourselves are a WYVERN authorized provider.
© 2018 ACS arranges flights on behalf of our clients with FAR Part 135 direct air carriers that exercise full operational control of charter flights at all times. Flights will be operated by FAR Part 135 direct air carriers that have been certified to provide service for ACS charter clients and that meet all FAA safety standards. ACS are not an aircraft operator. ACS 4.95 out of 5 based on 5 ratings. 5 user reviews. © 2018 Air Charter Service Inc. (NA HQ) 1055 RXR Plaza, Uniondale NY 11556. New York: +1 516 432 5901 | Air Charter Service Inc. 1441 Broadway, 5th Floor, New York, NY 10018. New York: +1 212 661 5568 | Air Charter Service California Inc. 11150 Santa Monica Blvd, Suite 1020, Los Angeles CA 90025. Los Angeles: +1 310 205 8959 | Air Charter Service Texas Inc. 515 Post Oak Boulevard, Suite 710, Houston TX 77027. Houston: +1 281 552 8386 | Air Charter Service (Florida) Inc. 2 South Biscayne Blvd, Suite 3770, Miami, FL 33130. Miami: +1 786 661 2302.