When you fly private charter for the first time, one of the first things you’ll discover is that your flight revolves entirely around your schedule, not the airline’s schedule. There is no need to check pre-existing flight schedules to choose a time that is ‘close’ to the time you’d like to travel. And no more arriving hours ahead of the actual time you’re required for a business meeting. You choose exactly when to fly -- based on what’s best for you – not based on which flights are available.
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
Skyjet arranges flights on behalf of clients with FAR Part 135 air carriers that exercise full operational control of charter flights at all times. Flights will be operated by FAR Part 135 air carriers that have been certified to provide service for Skyjet and that meet all FAA safety standards and additional safety standards established by Skyjet. Skyjet is a registered trademark of Sentient Jet Charter, LLC, dba Skyjet
Everyone involved was courteous and helpful in getting a last minute emergency trip arranged. However, the premise for using your services was to be GUARANTEED ARRIVAL by a SPECIFIC TIME. Neither the departure nor arrival was anywhere close to what was promised. Hence, our reasons for hiring Stratos to take us became unnecessary and a wasted expense
Wings Up is unique in the private-charter game as there is no membership or long-term commitment required to take advantage of the company’s services. Any traveler can charter an aircraft through Wings Up without prior engagement and because there are no membership fees, the bottom line cost is much lower—sometimes up to half price—compared to other flight charter companies.
WE were told to go to First Aviation Services terminal at Teterboro but our plane was at another terminal so we wasted over 45 minutes trying to find our aircraft and our agent was not at all helpful. In fact he told us someone was coming to pick us up and they never came and we had to find someone to help us get to the terminal our plane was located at. The agent asked us for our rental car info but when we landed in Naples the rental car was not at the terminal and we had to find a ride over to the other side of the air field to get our rental car. The flight was great but the handling of the pre and post flight were below normal and not what I am used to when I fly private.
I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!
Million Air Dallas is continually audited by ARGUS and has been ARGUS Platinum rated for more than 10 years. The Platinum rating is the highest rating awarded by ARGUS which evaluates a company’s safety, best practice implementation and regulatory compliance against those standards set by the Federal Aviation Administration, the International Civil Aviation Organization and Industry Best Practices.
© 2018 ACS arranges flights on behalf of our clients with FAR Part 135 direct air carriers that exercise full operational control of charter flights at all times. Flights will be operated by FAR Part 135 direct air carriers that have been certified to provide service for ACS charter clients and that meet all FAA safety standards. ACS are not an aircraft operator. ACS 4.95 out of 5 based on 5 ratings. 5 user reviews. © 2018 Air Charter Service Inc. (NA HQ) 1055 RXR Plaza, Uniondale NY 11556. New York: +1 516 432 5901 | Air Charter Service Inc. 1441 Broadway, 5th Floor, New York, NY 10018. New York: +1 212 661 5568 | Air Charter Service California Inc. 11150 Santa Monica Blvd, Suite 1020, Los Angeles CA 90025. Los Angeles: +1 310 205 8959 | Air Charter Service Texas Inc. 515 Post Oak Boulevard, Suite 710, Houston TX 77027. Houston: +1 281 552 8386 | Air Charter Service (Florida) Inc. 2 South Biscayne Blvd, Suite 3770, Miami, FL 33130. Miami: +1 786 661 2302.