Joel Thomas: Hi William! Thanks for the opportunity to serve you and your wife. We are always grateful when our clients take the time to offer feedback. We reached out to Chief Pilot of the air carrier you flew with regarding the noise you mentioned and here is what they said: "Frequently you'll hear noises that sound like that and its just the airplane expanding as altitude, temperature and humidity change. Its actually very common." Looking forward to working with you all again soon! All my best
Service was incredible. Joel and Stratos was fantastic. Had a delayed special occasion and they went out of their way to make everything perfect. It was a surprise trip and could not have been easier to work with and very helpful in getting all arrangements made for in-flight. Beyond a 5 star. Thank you all for making a special trip a truly MEMORABLE one for us!!!
There are potentially even better deals. JetSuite offers SuiteDeals for as little as $500 each way. You have to sign up on its website, but when I visited, it didn’t have any flights listed. Wheels Up has a program called 8760. You pay $6,900 annually and access empty legs for as little as $320. You also get entry to its hospitality at events at the Super Bowl, The Masters, other high profile confabs, plus an Inspirato Key Membership which normally has a $10,000 initiation fee and then $3,500 annual dues.
Lastly, don't be afraid to ask about safety: Any reputable operator should have safety information prominently featured on their website, and won't mind answering questions about their pilots, such as how many hours they have flown. (At least 250 hours, which is what it takes to get a commercial license; NetJets mandates at least 2,500 hours; Wheels Up, mandates 7,000 hours for a captain and 4,000 for a first officer.) Gollan suggests fliers ask if the pilot has any health issues, and feel free to ask if the operator (or plane itself) have any accidents or incidents in its history.
Joel and Stratos are amazing! He made sure our flight was tailored perfectly and was very responsive and always available for contact. They catered specifically to our needs with late notice. The pilots were fantastic and patient, especially considering we had three animals and arrived 10 minutes before take-off. They provided the smoothest flight in the Hawker we’ve ever taken. Stratos offered transportation to and from; the boarding process was welcoming and convenient. We will only fly privately with Stratos Jets through Joel and his team. Thank you guys for everything!
When you play the empty leg market, you need to be very flexible and understand that there’s a decent chance your empty leg may not happen or might be moved. If the customer chartering the inbound flight wants to leave a few hours later, your flight will be delayed. On the flip side, your planned departure could be suddenly moved up because Mr. Big wants to leave earlier.
If you need to hire a Private Jet, and need the peace of mind of knowing that every last detail of your trip is being stressed over long after you’ve booked your trip, then you've come to the right place. The Early Air Way is built and managed to be your best option for Private Jet Charters and Air Charters, and we’re confident you’ll understand why once you call us.
As the assistant who actually booked the trip and made the plans for my employer and her family, I must say that the experience was a new one for me. That said, the unfamiliar process was made much simpler thanks to the knowledge, expertise and patience of my rep, Christina Nesbit. She was extremely informative and helped thru each step of the process, reassuring me that the passengers were getting the most appropriate plane for their needs.I will double check to be sure there isn't any additional feedback I am missing, but to date I was told that the flight was a pleasurable one and they were appreciative and impressed that the President came to greet them pre flight as well.Thank you, Shari
Peace of mind!!! My family and I just completed our first charter on a private jet with Stratos. My wife and I have been on a few of our friend’s charters before and I fly regularly on my company's aircraft but this was the first charter of our own. Stratos and specifically Joel Thomas made my wife and I feel that we were in great hands throughout the planning, selection and ultimately flight process. Family loved it!!! Great experience.
JetSuite provides efficient operations, acute attention to detail, acclaimed customer service, and industry-leading safety practices. Offering a WiFi-equipped fleet of aircraft across the US, JetSuite was recently ranked #1 in light jet utilization by ARGUS. Under the leadership of CEO Alex Wilcox, a JetBlue founding executive, JetSuite is IS-BAO certified and ARGUS Platinum rated, the highest possible safety rating in the private jet industry. Contact us via the form above for a custom quote or to find out how to get our lowest private aviation rates by becoming a SuiteKey Member.
Chances are you’ve considered various options and business models for flying privately. The table below will show you how the LunaJets on-demand charter programme compares to options like jet card and fractional jet ownership programmes. For private jet flyers who need flexibility, both in their schedule and financially, on-demand charter is the best option.
As one of the world’s leading charter providers, we’ve created an on-demand charter experience that’s simple, intuitive and flexible. Through the constant evaluation of how to best meet the needs of private jet travelers, our team of experts has designed an on-demand experience with you in mind. Whether you book your flight using Skyjet.com, the Skyjet app for iPhone, or through a telephone conversation or e-mail, we offer the right solutions — the best solutions — to get you to your destination with ease.
We fly to and from the over 5,000 regional airports in North America, which are crowd-free and conveniently located close to your home, office, and your destination of choice. With easy parking and pilot escort for security, check-in, and boarding, you can arrive at the airport just minutes before your flight. Since we focus exclusively on your schedule and desired route, you fly straight to your destination. And with our 99%+ on-time departure rate, add it all up and you will save hours vs. a typical commercial airline trip (or long drive for that matter!).
This survey reall doesn't apply to the use my company had with Stratos. We had to expedite a piece of equipment and a contractor to our facility to perform some emergency repairs. The process however did go well and the equipment and person arrived on time and the entire process was handled by Will Buckley in a very professional manner and was extremely helpful in making this adventure easy and convenient. He was great to work with and if the occasion should arise to use charter services again, we will contact you. thanks again