Joel Thomas:  Hi William!  Thanks for the opportunity to serve you and your wife.  We are always grateful when our clients take the time to offer feedback.  We reached out to Chief Pilot of the air carrier you flew with regarding the noise you mentioned and here is what they said:  "Frequently you'll hear noises that sound like that and its just the airplane expanding as altitude, temperature and humidity change.  Its actually very common."  Looking forward to working with you all again soon!  All my best
Stratos offers the best overall value you can get for private air charter PERIOD. I have done tons of research and cost models and there is no better value.Joel and his team do all of the hard work for you. My family tried Wheels Up, local charter companies and App Based Deadhead charter and they were all really disappointing. All of these option look good but when you compare cost per hour, schedule flexibility and booking Stratos is always a better cost and value proposition. The equipment is always great (this trip was a Citation X with a beautiful brand new interior and every feature possible) and Stratos works around your schedule and exact needs. We have made all types of requests due to my young family and the Stratos staff and cabin crews are always so helpful and accommodating. They never have over sold us and always are sensitive to every need.Most importantly Joel only will put us with great operators. We were in and out of Aspen and safety was the number one concern and he always covers all aspects of the trip but safety first. Again, I can’t say enough about the Stratos experience and team.
Once you've got a price quote, it's worth the effort to call around and get three or four other quotes. Prices vary widely, and one of the most important things to know is that you will often be paying for the plane to get to you, also known as the repositioning fee. Additional charges, common to a lot of flights, include airport charges. At New Jersey's Teterboro, it's $100, while some airports with higher density have an added fee. There are also takeoff fees to consider.
JetSuite provides efficient operations, acute attention to detail, acclaimed customer service, and industry-leading safety practices. Offering a WiFi-equipped fleet of aircraft across the US, JetSuite was recently ranked #1 in light jet utilization by ARGUS. Under the leadership of CEO Alex Wilcox, a JetBlue founding executive, JetSuite is IS-BAO certified and ARGUS Platinum rated, the highest possible safety rating in the private jet industry. Contact us via the form above for a custom quote or to find out how to get our lowest private aviation rates by becoming a SuiteKey Member.
I was thouroughly impressed with the professionalism of the Broker Joel, the flight organizer Sarah and the crew on both legs. The aircraft was clean, in good shape and right on time. The crew was friendly and professional to me and my guests. Two small issues were getting a tail number on less than 12 hours that made getting our rental cars more complex than necessary and more significant was being notified by our bank that you tried to bill my flight a couple times when I paid in full prior to first leg. All in all I would use them again but would encourage one contact who checks in daily a few days prior to flight rather than me having try to figure out who to call when it looked like a couple problems were coming up.

I have worked with quite a few different charter companies over the years and Stratos Jets has been the easiest to work with. I always work with Kerry Hill because she very professional, friendly, and is just down right awesome at her job. I often need last minute trips for my boss and she always gets back to me quickly regardless of what time of day it is. I truely feel she goes above and beyond to make sure every aspect of the trip runs smoothly and everyone is happy. I can't say enough about how much stress is taken out of booking these flights because I know Stratos and Kerry have everything I need covered.
the assetWe place an emphasis on exceeding expectations, especially when it comes to the management of your aircraft. With unmatched industry expertise and a commitment to safety, you can rest assured your asset is in good hands. We work to simplify ownership by managing every aspect—from maintenance to marketing—while keeping your economic interests at the forefront of consideration.
My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.
A public charter is one in which a tour operator rents the aircraft and advertises and sells seats to members of the public, either directly or through a travel agent. In the case of public charters, the flight must be filed with the U.S. Department of Transportation, and the tour operator must supply a charter prospectus. The tour operator also must assume a legal responsibility to provide the transportation service, and must abide by DOT requirements for the protection of the clients' money. Public charters often operate only seasonally, and are often sold as part of a vacation package deal, although spare seats may be offered at bargain prices.
With a variety of solutions from our superior collection of Skyjet Approved aircraft, we offer exceptional on-demand options that truly go the distance, and best match the requirements for your flight — no matter where your destination may be. Guided by the concierge-like approach of your on-demand expert advisor, you will discover a higher level of service, and ease of arrangement, designed to ensure your next journey — from short hop to international travel — exceeds every need and expectation.
When looking for commercial airline tickets, although some carriers offer a better product than others, the difference in quality amongst carriers is far less than that of private jet options. Simply put, there are exponentially more variables in private jet flights which dictate value than there are for commercial flights. Because of this, it is much more difficult to properly compare two private jet quotes from two different providers than you may think.

As the assistant who actually booked the trip and made the plans for my employer and her family, I must say that the experience was a new one for me. That said, the unfamiliar process was made much simpler thanks to the knowledge, expertise and patience of my rep, Christina Nesbit. She was extremely informative and helped thru each step of the process, reassuring me that the passengers were getting the most appropriate plane for their needs.I will double check to be sure there isn't any additional feedback I am missing, but to date I was told that the flight was a pleasurable one and they were appreciative and impressed that the President came to greet them pre flight as well.Thank you, Shari
We present clients with a range of pricing options for a given aircraft category. The lower end prices would be indicative of more moderately priced aircraft, while the higher end prices reflect aircraft featuring enhanced performance capabilities and/or a broader range of inflight amenities. Our intention is to provide clients with clarity when choosing aircraft within their preferred aircraft class so that they can make informed buying decisions.
With a variety of solutions from our superior collection of Skyjet Approved aircraft, we offer exceptional on-demand options that truly go the distance, and best match the requirements for your flight — no matter where your destination may be. Guided by the concierge-like approach of your on-demand expert advisor, you will discover a higher level of service, and ease of arrangement, designed to ensure your next journey — from short hop to international travel — exceeds every need and expectation.

Would highly recommend anyone looking for charters to contact Stratos. Their team was second to none in handling our request from first call to post flight. The CEO was even kind enough to phone me to ensure that we had located our crew at the FBO just prior to departure. I have run multiple aircraft in flight departments for many years and can truly say that its hard to find this level of professionalism in the business.

A premier Private Jet Charters, Private Jet Rental and Air Charter company, The Early Air Way is your last stop for global private Jet Charters. Since 2005, we’ve been on a mission to change a flawed status quo. Aircraft Charter is what we do, and we’re the experts at it. Over the years, we’ve experienced year-to-year exponential growth and have built relationships with clients including members of the Fortune 500, celebrities, government entities, and many other well-informed private jet travelers. We’re evermore confident in our mission to utilize every tool available to grow our aircraft network and make sure we’re as knowledgeable about our product and industry as possible in order to provide high quality air charter solutions with honest and educated advice at competitive prices.
As one of the world’s leading charter providers, we’ve created an on-demand charter experience that’s simple, intuitive and flexible. Through the constant evaluation of how to best meet the needs of private jet travelers, our team of experts has designed an on-demand experience with you in mind. Whether you book your flight using Skyjet.com, the Skyjet app for iPhone, or through a telephone conversation or e-mail, we offer the right solutions — the best solutions — to get you to your destination with ease.
We were on a commercial flight from Detroit to Salt Lake City when part way into our flight we got notification from Delta app that our delay was going to cause us to miss our connection. We were on a long weekend for MLK to go skiing in Lake Tahoe. We were going to be rescheduled the following day, thus missing half of our vacation. I had email only, and emailed Garett asking if they had an operator in SLC who could get us to Tahoe that evening. Within 20 minutes he came back with two quotes. By the time we landed he had set up the flight, emailed me the number to the shuttle to get from Delta terminal to the private terminal, and did it all for a great price. To throw things off even more, we were set to fly to Tahoe, but Delta somehow got our bags on the flight to Reno that they said we couldn't make. So at the last minute we changed from Tahoe to Reno for a destination. By the time we took the shuttle to the FBO our flight plan was set and we took off within 10 minutes. It could not have been more seamless. It literally saved our vacation. Time is the most precious resource we have and time with family is even more precious. Our daughter is a senior and this is one of the last trips we'll have with her; it meant a lot, and Stratos savings our vacation, allowing us to create memories, means all that much more. Thank you!! Dave
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