As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
A public charter is one in which a tour operator rents the aircraft and advertises and sells seats to members of the public, either directly or through a travel agent. In the case of public charters, the flight must be filed with the U.S. Department of Transportation, and the tour operator must supply a charter prospectus. The tour operator also must assume a legal responsibility to provide the transportation service, and must abide by DOT requirements for the protection of the clients' money. Public charters often operate only seasonally, and are often sold as part of a vacation package deal, although spare seats may be offered at bargain prices.
I have worked with quite a few different charter companies over the years and Stratos Jets has been the easiest to work with. I always work with Kerry Hill because she very professional, friendly, and is just down right awesome at her job. I often need last minute trips for my boss and she always gets back to me quickly regardless of what time of day it is. I truely feel she goes above and beyond to make sure every aspect of the trip runs smoothly and everyone is happy. I can't say enough about how much stress is taken out of booking these flights because I know Stratos and Kerry have everything I need covered.
The Executive Car Service setup was a TOTAL disaster and almost ruined my trip. Chris Fink is awesome, but this man in Jersey was an absolute disgrace. Very disappointed with that firm.The crew stellar. Better than outstanding. I was blessed to have them transporting me on thus very important day trip.Chris' follow-up and communication was outstanding. He is Top-Notch.
On-Demand Pricing works for some of our clients. Others want greater predictability for budgeting their travel expenditures, so Stratos offers Fixed-Rate Pricing via our prepaid Stratos Jet Card. By prepaying your aircraft charter fees at a locked-in rate, you can budget your travel expenses in advance.* The best way to lock in hourly rates for private flights is with a Jet Card Membership.
Johannesburg is the country's largest city and the administrative centre for Gauteng, South Africa. It is the wealthiest city and the economic powerhouse of South Africa. During the 1880's the world's richest gold fields were discovered in the area that is now the modern city. Johannesburg has become a booming, happening city with its improved city center, updated street names, and attractive pedestrian precincts. With good weather throughout the year, Johannesburg is an exciting destination offering a variety of cultural and historic attractions, and great outdoor activities for visitors from all over the world. Visit the Apartheid Museum opened in 2001, dedicated to illustrating South Africa's history of black oppression, at the heart of which is the apartheid story. The Cradle of Humankind, a World Heritage Site first named by UNESCO in 1999, features the Sterkfontein Caves, where the fossil, Australopithecus africanus (nicknamed Mrs. Ples) was found in 1947 by Dr. Robert Broom and John Robinson. Johannesburg's attractions include the Kruger National Park, Gold Reef City, the Walter Sisulu National Botanical Garden, the Magaliesberg, the Museum of African Art, the Market Theater and Museum Africa, the Museum of South African Rock Art, and the Johannesburg Zoo. A modern city of Johannesburg features an array of Victorian and Edwardian architecture plus concrete, chrome and glass skyscrapers, surrounded by the leafy northern suburbs and congested shanty towns.
Air Charter Service arranges helicopter charters, private jet aircraft and executive airliner charters, as well as a huge range of small specialist personal aircraft, for a variety of clients including senior business executives, celebrities and royalty. Our team is also able to provide urgently required medical charters to sick and injured patients. Our dedicated charter experts can arrange your private jet booking and are available 24/7, just submit a private jet quote to contact yours now.
Lastly, don't be afraid to ask about safety: Any reputable operator should have safety information prominently featured on their website, and won't mind answering questions about their pilots, such as how many hours they have flown. (At least 250 hours, which is what it takes to get a commercial license; NetJets mandates at least 2,500 hours; Wheels Up, mandates 7,000 hours for a captain and 4,000 for a first officer.) Gollan suggests fliers ask if the pilot has any health issues, and feel free to ask if the operator (or plane itself) have any accidents or incidents in its history.
From the moment you contact us, until after your trip has concluded, we strive to exceed your expectations. We structure our business to provide seamless coordination and reliable execution for every private jet rental that we organize. Whether your private travel plans call for a demanding, multi-leg flight, or a one-way charter, we support each itinerary with the same attention to detail that we believe is necessary for you to SOAR HIGHER.