At Pentastar Aviation, we focus first and foremost on passenger safety. There are no age restrictions for passengers on private jets. Just let us know if you are traveling with a child, and we’ll be sure the aircraft selected for your trip will accommodate your family’s needs. Please note, however, neither PACI nor Pentastar Aviation will transport unaccompanied minors under the age of 18. Domestic pets are allowed on some aircraft. Make sure to let your charter sales representative know if you will be traveling with a pet so we can accommodate your request. Please note that exotic animals may not be allowed, especially on international flights.
When it comes to traveling for work, if you’re a busy professional then you’ll be looking for the most time-efficient way to get from A to B. Private jet hire flights offer an array of advantages, such as quicker check-ins and faster transit times, to allow you to get the most out of your trip. Whether you need to visit several sites in one day, go to meetings in different cities or simply need to be able to utilise any time you’re traveling, to work, then a private jet hire is ideal.
When it comes to small planes, weight matters. Don't be surprised when your contact emails you for all passenger weights, and when the pilot organizes seating by weights. (You don't want the three biggest people on the right side, for instance.) Similarly, don't expect to bring two weeks of stuff for a weekend, and definitely mention if you're planning on bringing golf clubs or skis. If they don't fit, check out ShipSticks or LuggageForward, which sends your equipment beforehand for a relatively small fee.
Whether you travel frequently for business or only occasionally for pleasure, chances are you've considered hiring a charter plane. When you fly on a private plane, you can skip the long wait times and baggage checks of a commercial flight. Your departure and return times are determined by your schedule, and in some cases you can even book a same-day flight! Here are some of our most commonly asked questions regarding private flights:
Every aspect of our operations at PACI revolves around a steadfast commitment to safety. To ensure maximum safety for our customers, all aircraft operated by PACI are IS-BAO Registered, ARGUS Platinum Rated, Wyvern Approved and have a robust Safety Management System (SMS) and a comprehensive Emergency Response Plan (ERP). All charter flights are tracked by FAA licensed dispatchers in our 24/7 Operation Control Center. Pentastar Aviation meets the maximum industry safety standards.
I was thouroughly impressed with the professionalism of the Broker Joel, the flight organizer Sarah and the crew on both legs. The aircraft was clean, in good shape and right on time. The crew was friendly and professional to me and my guests. Two small issues were getting a tail number on less than 12 hours that made getting our rental cars more complex than necessary and more significant was being notified by our bank that you tried to bill my flight a couple times when I paid in full prior to first leg. All in all I would use them again but would encourage one contact who checks in daily a few days prior to flight rather than me having try to figure out who to call when it looked like a couple problems were coming up.
Stratos offers the best overall value you can get for private air charter PERIOD. I have done tons of research and cost models and there is no better value.Joel and his team do all of the hard work for you. My family tried Wheels Up, local charter companies and App Based Deadhead charter and they were all really disappointing. All of these option look good but when you compare cost per hour, schedule flexibility and booking Stratos is always a better cost and value proposition. The equipment is always great (this trip was a Citation X with a beautiful brand new interior and every feature possible) and Stratos works around your schedule and exact needs. We have made all types of requests due to my young family and the Stratos staff and cabin crews are always so helpful and accommodating. They never have over sold us and always are sensitive to every need.Most importantly Joel only will put us with great operators. We were in and out of Aspen and safety was the number one concern and he always covers all aspects of the trip but safety first. Again, I can’t say enough about the Stratos experience and team.

We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.

Lastly, don't be afraid to ask about safety: Any reputable operator should have safety information prominently featured on their website, and won't mind answering questions about their pilots, such as how many hours they have flown. (At least 250 hours, which is what it takes to get a commercial license; NetJets mandates at least 2,500 hours; Wheels Up, mandates 7,000 hours for a captain and 4,000 for a first officer.) Gollan suggests fliers ask if the pilot has any health issues, and feel free to ask if the operator (or plane itself) have any accidents or incidents in its history.
secure travelMillion Air Dallas partners with Global Guardian and MedAire to offer security and medical attention to our clients anywhere in the world. The Global Guardian Agency is a trusted resource for universal security and intelligence. Million Air Dallas clients also have immediate access to physicians through MedAire, who will coordinate medical response in-flight and once the aircraft is on the ground.
We heavily discount one way fixed departure flights so that We heavily discount one way fixed departure flights so that you can fly private without breaking the bank. Come back you can fly private without breaking the bank. Come back for regular promotional offers or subscribe to our weekly email for regular promotional offers or subscribe to our weekly email notification notification

From pre-trip planning to updates via text message on your way to the airport, Stratos had us covered. We made our way from Emirates @ JFK and the FOB transfer was easy. Joel had already updated Julie (my assistant) before we landed that there were long delays out of JFK due to weather. The transfer to FBO was easy and they were expecting us. The plane was comfortable and modern and the crew could not have been kinder. Thank you guys as always for a great trip. Flight was great and the crew took us right past the storms and my one year old son slept the whole trip; a much needed reprieve for my wife and I.

As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.


Jet charter service means different things to different people. For business travellers, it’s an invaluable management tool that allows executives to attend out-of-town meetings, tour facilities and visit regional offices in-person. For personal travellers, it’s a convenient way to travel anywhere in the world, while avoiding the stress, wait times and frustration associated with alternate forms of air travel.
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