exceeding the standard Million Air Dallas selects only highly qualified pilots with extensive flight experience and all pilots are thoroughly vetted. Captains are required to have a minimum of 4,000 flying hours, and First Officers are required to have a minimum of 2,500 flying hours. To maintain safety and consistency, every crew member is assigned to a specific jet and takes part in a comprehensive training program that exceeds federal and international standards.
We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.
Not only do we hold every single flight to a higher standard than most, we ensure those demands are consistently met and exceeded on a regular basis. Focused on delivering a truly flawless travel experience, we review everything — from the history of the aircraft and the actual experience of each crew member, all the way to the key personnel in the organization. Each flight is reviewed multiple times to make sure that you are provided with a level of comfort and assurance that only comes with being Skyjet Approved. This designation, reserved for the top 25 percent of private jet operators, requires an unwavering commitment to the rigorous safety standards upheld by our operators and our entire organization. Our commitment to safety never stops.
Privacy is one of the main advantages of a charter flight. Unlike a commercial flight, where travelers are herded through a crowded airport, having to undergo an intrusive security screening, passengers on a charter flight depart from a private facility known as an FBO. At most private airports, passengers can pull their cars right up to the plane.
As the assistant who actually booked the trip and made the plans for my employer and her family, I must say that the experience was a new one for me. That said, the unfamiliar process was made much simpler thanks to the knowledge, expertise and patience of my rep, Christina Nesbit. She was extremely informative and helped thru each step of the process, reassuring me that the passengers were getting the most appropriate plane for their needs.I will double check to be sure there isn't any additional feedback I am missing, but to date I was told that the flight was a pleasurable one and they were appreciative and impressed that the President came to greet them pre flight as well.Thank you, Shari
And with today’s modern aircraft, you don’t have to leave the office behind. With internet, in-flight satellite phone, and fax you’ll feel like you’ve never left the ground! You can use your cell phone where there’s a signal. And Wifi is now standard on most flights. Of course, always check with your flight planner to make sure your aircraft will suit your needs.
When you fly private charter for the first time, one of the first things you’ll discover is that your flight revolves entirely around your schedule, not the airline’s schedule. There is no need to check pre-existing flight schedules to choose a time that is ‘close’ to the time you’d like to travel. And no more arriving hours ahead of the actual time you’re required for a business meeting. You choose exactly when to fly -- based on what’s best for you – not based on which flights are available.
No matter what company you're flying with, be sure to ask if there two pilots or one. (Though two pilots are standard on commercial flights, regulations vary for private planes of all sizes.) It also helps to ask if the operator owns the plane—typically, companies that own their planes offer better service. Never forget to ask about daily minimums and taxi fees. "If the hourly rate is $9,000 and you have a single 40-minute flight, you might assume you are going to pay $6,000," says Doug Gollan, creator of PrivateJetCardComparisons.com. "But if your provider has a daily minimum of 1.5 hours, you are going to actually be charged $13,500, plus taxi time, which in my comparisons I have found varies between being included and up to 12 minutes per segment."
While everyone loves a good deal, reduced cost in chartering with Wings Up does not mean reduced amenities. Each flight is personalized to the needs of the passengers. When booking a charter, travelers are assigned a personal concierge who works hand-in-hand with a personal charter travel consultant to help with any travel needs from dining to in-flight entertainment and more. Gourmet catering is available—tailored to fit any dietary restrictions—and luxury vehicles are on call for boarding and disembarking.
I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!
My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.
Everyone involved was courteous and helpful in getting a last minute emergency trip arranged. However, the premise for using your services was to be GUARANTEED ARRIVAL by a SPECIFIC TIME. Neither the departure nor arrival was anywhere close to what was promised. Hence, our reasons for hiring Stratos to take us became unnecessary and a wasted expense
Every aspect of our operations at PACI revolves around a steadfast commitment to safety. To ensure maximum safety for our customers, all aircraft operated by PACI are IS-BAO Registered, ARGUS Platinum Rated, Wyvern Approved and have a robust Safety Management System (SMS) and a comprehensive Emergency Response Plan (ERP). All charter flights are tracked by FAA licensed dispatchers in our 24/7 Operation Control Center. Pentastar Aviation meets the maximum industry safety standards.
Very professional, very knowledgeable - truly care about their clients. Stratos is always very good to work with. When one of their requests come in we know we will be treated equitably, politely, and professionally, as the Operator. The Stratos team is always friendly and thorough. The Stratos Guests are always very good to our Flight Crews, which we appreciate very much. I would highly recommend Stratos Jet Charters. Malachi Mountain Aviation.
Depending on who you believe 30-to-50% of all private jet flights are ferry flights. However, that doesn’t mean they are necessarily dirt cheap. Magellan Jets, which sells jet cards and on-demand charter also offers empty legs, and while you have to contact the company for pricing, it says rates start at $3,000 per hour. Airstream Jets enables visitors to its website to download a list of active empty legs and while most of the 13 listings were for the next two weeks, there were flights posted through mid-November, one an empty leg in September on a Gulfstream G-IVSP from New York to London for $49,900. Another broker quoted the same date and route at $92,000. Even more attractive was a G500 charter this weekend from Palermo, Italy to New York for $35,000. Quotes for a non-empty leg charter that I received from another broker for random dates in August started at $111,000.
Eric Bold and Stratos Jets came to the rescue this week whilst I was trying to evacuate friends and families from Puerto Rico during the aftermath of Hurricane Maria. Eric was beyond helpful and always courteous. He was quick to find an aircraft within my budget and stayed in contact with me at every point during our transaction to update me on all matters concerning our trip. I would highly recommend Stratos Jets to anyone and I look forward to working with them on our next trip.
Worked with Kerry Hill and as always, she delivered excellent service. First date departure had to be delayed due to a mechanical issue with the aircraft and she kept me well informed. When the revised departure date came, she worked continuously to get a hangar for the aircraft in order to help avoid costly de-icing then next morning. Can't say enough good things about Kerry and Stratos Jet!