I was frantically looking last minute for a private jet to transport myself and a family member with early onset memory loss from Minneapolis, MN to Keene, NH. I found Stratos Jet Charters online and they caught my eye. From the first phone call to Eric Bold, the broker, to the landing in Keene, NH, I was completely amazed at how easy it was to book the flight and get the details in order. Eric was super sharp and made the entire booking simple and fast in a very professional way. He was also totally available by phone immediately when I needed to talk with him. Sarah, also, helped us with catering and the passenger manifesto and she was just as competent. The pilots, Jeff and Deanna, made us feel very secure and confident about the flight and our comfort. I feel so fortunate to have found this company and will reach out to them for all of my future private jet needs. Thank you, each of you, and thank you, Stratos!!
When it comes to small planes, weight matters. Don't be surprised when your contact emails you for all passenger weights, and when the pilot organizes seating by weights. (You don't want the three biggest people on the right side, for instance.) Similarly, don't expect to bring two weeks of stuff for a weekend, and definitely mention if you're planning on bringing golf clubs or skis. If they don't fit, check out ShipSticks or LuggageForward, which sends your equipment beforehand for a relatively small fee.
On a Charter Flight, passengers aren’t limited to on of 2 or 3 entrees being served. They can literally design their own meal or order from a restaurant of their choice to be enjoyed while traveling in supreme comfort. There is also a wide variety of entertainment options on a charter flight. Many aircraft used for charter flights have free WiFi, high end sound or entertainment systems with iPhone/Android hook-ups and even satellite TV.
I was thouroughly impressed with the professionalism of the Broker Joel, the flight organizer Sarah and the crew on both legs. The aircraft was clean, in good shape and right on time. The crew was friendly and professional to me and my guests. Two small issues were getting a tail number on less than 12 hours that made getting our rental cars more complex than necessary and more significant was being notified by our bank that you tried to bill my flight a couple times when I paid in full prior to first leg. All in all I would use them again but would encourage one contact who checks in daily a few days prior to flight rather than me having try to figure out who to call when it looked like a couple problems were coming up.
© 2018 ACS arranges flights on behalf of our clients with FAR Part 135 direct air carriers that exercise full operational control of charter flights at all times. Flights will be operated by FAR Part 135 direct air carriers that have been certified to provide service for ACS charter clients and that meet all FAA safety standards. ACS are not an aircraft operator. ACS 4.95 out of 5 based on 5 ratings. 5 user reviews. © 2018 Air Charter Service Inc. (NA HQ) 1055 RXR Plaza, Uniondale NY 11556. New York: +1 516 432 5901 | Air Charter Service Inc. 1441 Broadway, 5th Floor, New York, NY 10018. New York: +1 212 661 5568 | Air Charter Service California Inc. 11150 Santa Monica Blvd, Suite 1020, Los Angeles CA 90025. Los Angeles: +1 310 205 8959 | Air Charter Service Texas Inc. 515 Post Oak Boulevard, Suite 710, Houston TX 77027. Houston: +1 281 552 8386 | Air Charter Service (Florida) Inc. 2 South Biscayne Blvd, Suite 3770, Miami, FL 33130. Miami: +1 786 661 2302.