THANK YOU STRATOS!! I have been working with Stratos Jet Charters for almost 3 years now & could not be happier with the services they provide! Working with me on many last minute changes, they are always quick & efficient, extremely professional, genuinely honest & immensely knowledgeable of all products and services they offer. They truly look out for the best interests of their clients. I trust them to always guide me in making the appropriate aircraft choices for our company. I find the ENTIRE team to be THE BEST in the charter aircraft business!!
I wasn’t able to do the survey that is being done by google as I don’t have a google email and don’t want to set up another email account to be spammed to death.However, if I could have done the survey, I would have given Stratos Jets very high remarks and the reason would be because of the dealings I have with Kerry Hill. As I believe I told you when we met at the S&D last year, Kerry is the best and most considerate person I have ever dealt with from a Charter company. Not only her flight following in which she keeps me posted on everything from beginning to end but also her attention to all the other details for the reservation such as needs of transportation for passengers, insuring that the catering is ordered and delivered. She takes a lot of the weight and stress of my shoulders. If ever I have a question, she is quick to get me the answers I need.In my opinion, she is a very valuable asset to your company.
For those unfamiliar with air charter costs, prices can initially be a bit intimidating. One reason for the higher costs associated with flying privately is of course the fact that some of the costs incurred are costs that are typically shared by all passengers on commercial flights, whereas, in the case of chartering a private aircraft, you are chartering the entire aircraft and crew for your exclusive use.
We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.
With a private air charter flight, you’ll be delighted to discover you won’t be spending time on the usual rigmarole! Instead, you’ll be directed to your charter operator’s private terminal where you’ll almost always be the only person ‘in line’ -- or if you’re flying from a privately run airport (such as Marshfield Airport, GHG) you’ll simply arrive at the time of your departure and be greeted by your pilot -- along with a ground crew that will valet park your vehicle.