Flight was for an elderly person and the tail number was provided a long time before the flight and I made sure the person flying had all the info written down by someone who could hear and got everything correct. Flyer had that until day before when tail number changed. I had to find someone who could hear me well and right down the correct info for the person traveling so he got it straight in his head and for driver.
We were on a commercial flight from Detroit to Salt Lake City when part way into our flight we got notification from Delta app that our delay was going to cause us to miss our connection. We were on a long weekend for MLK to go skiing in Lake Tahoe. We were going to be rescheduled the following day, thus missing half of our vacation. I had email only, and emailed Garett asking if they had an operator in SLC who could get us to Tahoe that evening. Within 20 minutes he came back with two quotes. By the time we landed he had set up the flight, emailed me the number to the shuttle to get from Delta terminal to the private terminal, and did it all for a great price. To throw things off even more, we were set to fly to Tahoe, but Delta somehow got our bags on the flight to Reno that they said we couldn't make. So at the last minute we changed from Tahoe to Reno for a destination. By the time we took the shuttle to the FBO our flight plan was set and we took off within 10 minutes. It could not have been more seamless. It literally saved our vacation. Time is the most precious resource we have and time with family is even more precious. Our daughter is a senior and this is one of the last trips we'll have with her; it meant a lot, and Stratos savings our vacation, allowing us to create memories, means all that much more. Thank you!! Dave
secure travelMillion Air Dallas partners with Global Guardian and MedAire to offer security and medical attention to our clients anywhere in the world. The Global Guardian Agency is a trusted resource for universal security and intelligence. Million Air Dallas clients also have immediate access to physicians through MedAire, who will coordinate medical response in-flight and once the aircraft is on the ground.
Peace of mind!!! My family and I just completed our first charter on a private jet with Stratos. My wife and I have been on a few of our friend’s charters before and I fly regularly on my company's aircraft but this was the first charter of our own. Stratos and specifically Joel Thomas made my wife and I feel that we were in great hands throughout the planning, selection and ultimately flight process. Family loved it!!! Great experience.
© 2018 Air Charter Service Worldwide | Disclaimer: ACS arranges flights on behalf of our clients with FAR Part 135 direct air carriers that exercise full operational control of charter flights at all times. Flights will be operated by FAR Part 135 direct air carriers that have been certified to provide service for ACS charter clients and that meet all FAA safety standards. ACS are not an aircraft operator.

exceeding the standard Million Air Dallas selects only highly qualified pilots with extensive flight experience and all pilots are thoroughly vetted. Captains are required to have a minimum of 4,000 flying hours, and First Officers are required to have a minimum of 2,500 flying hours. To maintain safety and consistency, every crew member is assigned to a specific jet and takes part in a comprehensive training program that exceeds federal and international standards.
Whether you travel frequently for business or only occasionally for pleasure, chances are you've considered hiring a charter plane. When you fly on a private plane, you can skip the long wait times and baggage checks of a commercial flight. Your departure and return times are determined by your schedule, and in some cases you can even book a same-day flight! Here are some of our most commonly asked questions regarding private flights:
exceeding expectations since 1984With over 30 years of aviation experience, Million Air Dallas has built a reputation on exceeding expectations. We specialize in private jet services, but our proudest achievement is providing unrivaled safety with a white glove touch. At Million Air Dallas, we do more than cater to the needs of our clients. We cater to their lifestyle.
Wings Up is unique in the private-charter game as there is no membership or long-term commitment required to take advantage of the company’s services. Any traveler can charter an aircraft through Wings Up without prior engagement and because there are no membership fees, the bottom line cost is much lower—sometimes up to half price—compared to other flight charter companies.
exclusive amenitiesMillion Air Dallas has partnerships with other luxury service providers. Our clients have access to elite services to enhance every travel experience, including ground transportation, global security and luxury travel networks. Million Air Dallas’ long-established relationships provide our private jet charter clients with exclusive benefits.
This survey reall doesn't apply to the use my company had with Stratos. We had to expedite a piece of equipment and a contractor to our facility to perform some emergency repairs. The process however did go well and the equipment and person arrived on time and the entire process was handled by Will Buckley in a very professional manner and was extremely helpful in making this adventure easy and convenient. He was great to work with and if the occasion should arise to use charter services again, we will contact you. thanks again
Having used many charter companies before with mixed experiences, I can say with confidence that Stratos has the best service and highest level of professionalism of any of the charter services I have encountered. Most recently, we had an unfortunate last minute cancellation of a charter booked through another service, and Stratos came through at the last minute to find the right plane at the right price for us with under 24 hour notice. I cannot thank them enough for their professionalism as well as their willingness and ability to go above and beyond to find the right charter for us - even as a first time customer.
Peace of mind!!! My family and I just completed our first charter on a private jet with Stratos. My wife and I have been on a few of our friend’s charters before and I fly regularly on my company's aircraft but this was the first charter of our own. Stratos and specifically Joel Thomas made my wife and I feel that we were in great hands throughout the planning, selection and ultimately flight process. Family loved it!!! Great experience.
Like scheduled airline service, private jets also have weight limits with regard to the amount of luggage that can be stowed during a trip. Items such as skis and golf clubs are allowed as long as they conform to the dimensions and weight limits of the aircraft. These weight limits vary by aircraft type. Ask your charter sales representative if you have concerns about excess baggage or special items to be included in your luggage.
Using a private jet charter to get to a holiday destination ensures the additional benefit of access to private terminals for faster security check-ins, so you spend more time enjoying the getaway instead of waiting in line. With access to smaller airports, you can personalise your trip to land as close to your final destination, removing lengthy and costly transfers and allowing you more time to relax.
We were on a commercial flight from Detroit to Salt Lake City when part way into our flight we got notification from Delta app that our delay was going to cause us to miss our connection. We were on a long weekend for MLK to go skiing in Lake Tahoe. We were going to be rescheduled the following day, thus missing half of our vacation. I had email only, and emailed Garett asking if they had an operator in SLC who could get us to Tahoe that evening. Within 20 minutes he came back with two quotes. By the time we landed he had set up the flight, emailed me the number to the shuttle to get from Delta terminal to the private terminal, and did it all for a great price. To throw things off even more, we were set to fly to Tahoe, but Delta somehow got our bags on the flight to Reno that they said we couldn't make. So at the last minute we changed from Tahoe to Reno for a destination. By the time we took the shuttle to the FBO our flight plan was set and we took off within 10 minutes. It could not have been more seamless. It literally saved our vacation. Time is the most precious resource we have and time with family is even more precious. Our daughter is a senior and this is one of the last trips we'll have with her; it meant a lot, and Stratos savings our vacation, allowing us to create memories, means all that much more. Thank you!! Dave
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