Joel Thomas:  Hi William!  Thanks for the opportunity to serve you and your wife.  We are always grateful when our clients take the time to offer feedback.  We reached out to Chief Pilot of the air carrier you flew with regarding the noise you mentioned and here is what they said:  "Frequently you'll hear noises that sound like that and its just the airplane expanding as altitude, temperature and humidity change.  Its actually very common."  Looking forward to working with you all again soon!  All my best

Mr.  is extremely upset and disappointed with Stratos Jets as the plane had mechanical problems on take off which delayed the trip by 5 hours. It was his wife's birthday and the entire family had a full day of sightseeing arranged which had to be cancelled. The trip was very costly and he feels he is due back some compensation. Thank you, Etta G.
The company I represent was in a crisis situation where we needed to get halfway across the country within a matter of hours. The only available commercial flight was sold out and nothing would get us there in time. After doing some research, I found Stratos Jet Charters and called Joel at around 7 in the morning. He answered right away and were at the airport two hours later. Because it was a high stress situation in a short amount of time, I called Joel and his team countless times in a two hour window; they remained extremely professional and kind. Plus, Joel was able to get us an extremely competitive price, especially considering the short notice. I highly recommend using Stratos Jet Charters and know I will definitely use them again.
With a private air charter flight, you’ll be delighted to discover you won’t be spending time on the usual rigmarole!  Instead, you’ll be directed to your charter operator’s private terminal where you’ll almost always be the only person ‘in line’ -- or if you’re flying from a privately run airport (such as Marshfield Airport, GHG) you’ll simply arrive at the time of your departure and be greeted by your pilot -- along with a ground crew that will valet park your vehicle.
Clay Lacy has a wide variety of luxurious private jets for charter. We have the smaller Learjet or Hawker aircraft suitable for a short flight across the country or larger Gulfstream jets that make trans-Atlantic and trans-Pacific flights a relaxing, high-class experience. Chartering a private jet with Clay Lacy is perfect for your next business trip to Asia or romantic getaway to the Caribbean. Clay Lacy’s exceptional 24-hour concierge service can arrange ground transportation, upscale accommodations, and other exclusive privileges.

Eric Bold and Stratos Jets came to the rescue this week whilst I was trying to evacuate friends and families from Puerto Rico during the aftermath of Hurricane Maria.  Eric was beyond helpful and always courteous.  He was quick to find an aircraft within my budget and stayed in contact with me at every point during our transaction to update me on all matters concerning our trip.  I would highly recommend Stratos Jets to anyone and I look forward to working with them on our next trip.
The Stratos Jet Charter team provides a seamless & top notch experience from beginning to end. They are a forward thinking company that puts the customer first and never disappoints with any trip or itinerary. I recently booked a short flight from Orlando to Boca Raton on a Falcon 2000EX and could not have been happier with the service and attention to detail that was provided for my wife, myself and the rest of our companions. Would absolutely recommend to anyone!
And with today’s modern aircraft, you don’t have to leave the office behind. With internet, in-flight satellite phone, and fax you’ll feel like you’ve never left the ground!  You can use your cell phone where there’s a signal. And Wifi is now standard on most flights.  Of course, always check with your flight planner to make sure your aircraft will suit your needs.

© 2018 Air Charter Service Worldwide | Disclaimer: ACS arranges flights on behalf of our clients with FAR Part 135 direct air carriers that exercise full operational control of charter flights at all times. Flights will be operated by FAR Part 135 direct air carriers that have been certified to provide service for ACS charter clients and that meet all FAA safety standards. ACS are not an aircraft operator.
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