Everyone involved was courteous and helpful in getting a last minute emergency trip arranged. However, the premise for using your services was to be GUARANTEED ARRIVAL by a SPECIFIC TIME. Neither the departure nor arrival was anywhere close to what was promised. Hence, our reasons for hiring Stratos to take us became unnecessary and a wasted expense
Stratos was so easy to work with. Kerri was so understanding of a couple itinerary changes we had to make to ensure a safe, smooth flight. As our charter ops director, I sincerely appreciate when our customers realize that our decisions are in their best interest. Though not always ideal, we always provide our best option given uncontrollable variables such as weather, winds, etc. Thank you so much for doing such an awesome job.Any feedback you have would be greatly appreciated in return!
LunaJets is innovating the private jet travel industry with a simple pricing model that is transparent, fixed and easy to understand. With so many different options, you’re certain to find the price that works for you. We guarantee our customers will incur no hidden costs. Use the interactive map below to determine flight times between two destinations. Start by selecting the city from which you’d like to depart, choose a flight time and the map will display the cities you can reach.
And what about safety? You’ll be pleased to know private aircraft are held to the same stringent safety and maintenance regulations as commercial aircraft. And in many cases private aircraft pilots and their crews are permanently assigned to a specific jet – so they know their aircraft inside and out – which can mean an even safer flight for you and your family.
Once again, Stratos Jets provided perfect travel service with competitive prices! We needed to move a family member with memory loss and agitation from Boston to Houston on very short notice. Joel set everything up within 24 hours- a beautiful private jet, cars and drivers at both ends of the trip, a security detail plus catering. I am completely impressed with this company and will use them whenever I need private jet service. Thank you, Joel!
It is clear that Stratos Jets is one of best charter brokerage companies in the world. When we get the pleasure to work with Joel and his entire team, we get to see first hand what sets them apart. The knowledge of operations, safety and different charter markets is always spot on. The trips are sent to us complete and executed flawlessly which makes the entire process more effiecient and better served the client. In addition to being one of the top aviation professional, Joel is a role model for many and I am grateful to have him part of my journey as a friend.
Some other examples of prices come from Avinode, which powers a charter marketplace for brokers and operators and gathers a large amount of data on pricing. Their recent data shows the average price per hour for return trips, for various aircraft. As noted above, these rates can vary depending on when you fly, where you fly and if your flight is one way or return, plus landing fees, ramp fees and any repositioning can all add to the costs. Always ask for a fully inclusive quote from your broker or operator.
Book with confidence knowing your agent will diligently analyze all available aircraft in the charter market and identify the best-positioned aircraft, giving you the flexibility to choose your preferred aircraft at the best available price. We’ll also review any other available cost-saving options with you, such as taking advantage of one-way charter flights (also known as a deadhead flight or empty leg flight) to accommodate your travel itinerary.
Always enjoy flying privately. Exciting from planning a trip to booking to flight(s). Predominantly use Stratos. Attentive and personal service. Joel Thomas was a great go to person. All subcontractors that they use have been top-notched. Only critique is I obtained better final pricing of the flight when I received quotes from other charter companies. Seems to be an industry thing about competitive pricing in order to obtain the best price. Yes I would recommend Stratos.
My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.
We were on a commercial flight from Detroit to Salt Lake City when part way into our flight we got notification from Delta app that our delay was going to cause us to miss our connection. We were on a long weekend for MLK to go skiing in Lake Tahoe. We were going to be rescheduled the following day, thus missing half of our vacation. I had email only, and emailed Garett asking if they had an operator in SLC who could get us to Tahoe that evening. Within 20 minutes he came back with two quotes. By the time we landed he had set up the flight, emailed me the number to the shuttle to get from Delta terminal to the private terminal, and did it all for a great price. To throw things off even more, we were set to fly to Tahoe, but Delta somehow got our bags on the flight to Reno that they said we couldn't make. So at the last minute we changed from Tahoe to Reno for a destination. By the time we took the shuttle to the FBO our flight plan was set and we took off within 10 minutes. It could not have been more seamless. It literally saved our vacation. Time is the most precious resource we have and time with family is even more precious. Our daughter is a senior and this is one of the last trips we'll have with her; it meant a lot, and Stratos savings our vacation, allowing us to create memories, means all that much more. Thank you!! Dave
While everyone loves a good deal, reduced cost in chartering with Wings Up does not mean reduced amenities. Each flight is personalized to the needs of the passengers. When booking a charter, travelers are assigned a personal concierge who works hand-in-hand with a personal charter travel consultant to help with any travel needs from dining to in-flight entertainment and more. Gourmet catering is available—tailored to fit any dietary restrictions—and luxury vehicles are on call for boarding and disembarking.
There are two major differences between private charter and scheduled airline service: cost and flexibility. While booking a flight via jet services companies is generally more expensive, they provide a much higher degree of flexibility. With Pentastar Aviation Charter, Inc. your charter will fly on YOUR schedule to the domestic or international destination of YOUR choice. Our service to both major and general aviation airports gives you access to more than ten times as many domestic destinations as scheduled airline service. In addition, we have international experience operating in more than 80 countries.
As the assistant who actually booked the trip and made the plans for my employer and her family, I must say that the experience was a new one for me. That said, the unfamiliar process was made much simpler thanks to the knowledge, expertise and patience of my rep, Christina Nesbit. She was extremely informative and helped thru each step of the process, reassuring me that the passengers were getting the most appropriate plane for their needs.I will double check to be sure there isn't any additional feedback I am missing, but to date I was told that the flight was a pleasurable one and they were appreciative and impressed that the President came to greet them pre flight as well.Thank you, Shari
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.
Jet charter service means different things to different people. For business travellers, it’s an invaluable management tool that allows executives to attend out-of-town meetings, tour facilities and visit regional offices in-person. For personal travellers, it’s a convenient way to travel anywhere in the world, while avoiding the stress, wait times and frustration associated with alternate forms of air travel.