My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.
I travel regularly for business and have booked charter flights through a number of different private jet companies. At the beginning of the year, I was referred to Joel at Stratos. Since then, I have booked a number of flights through Stratos. His team does a great job ensuring we have a seamless travel experience. I would definitely recommend Stratos to others.
On a Charter Flight, passengers aren’t limited to on of 2 or 3 entrees being served. They can literally design their own meal or order from a restaurant of their choice to be enjoyed while traveling in supreme comfort. There is also a wide variety of entertainment options on a charter flight. Many aircraft used for charter flights have free WiFi, high end sound or entertainment systems with iPhone/Android hook-ups and even satellite TV.
We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.
With a variety of solutions from our superior collection of Skyjet Approved aircraft, we offer exceptional on-demand options that truly go the distance, and best match the requirements for your flight — no matter where your destination may be. Guided by the concierge-like approach of your on-demand expert advisor, you will discover a higher level of service, and ease of arrangement, designed to ensure your next journey — from short hop to international travel — exceeds every need and expectation.
You will be told how much the hold can take on your chosen aircraft and can upgrade if you feel more space is needed. This will generally be far more than that of a commercial airline. You may also need to upgrade if carrying things like golf clubs and skis. If travelling with a gun, you will need to provide a license and the gun and ammunition must be kept separate. It is then at the captain’s discretion whether it can be on board.