It is clear that Stratos Jets is one of best charter brokerage companies in the world. When we get the pleasure to work with Joel and his entire team, we get to see first hand what sets them apart. The knowledge of operations, safety and different charter markets is always spot on. The trips are sent to us complete and executed flawlessly which makes the entire process more effiecient and better served the client. In addition to being one of the top aviation professional, Joel is a role model for many and I am grateful to have him part of my journey as a friend.
Would highly recommend anyone looking for charters to contact Stratos. Their team was second to none in handling our request from first call to post flight. The CEO was even kind enough to phone me to ensure that we had located our crew at the FBO just prior to departure. I have run multiple aircraft in flight departments for many years and can truly say that its hard to find this level of professionalism in the business.
On-Demand Pricing works for some of our clients. Others want greater predictability for budgeting their travel expenditures, so Stratos offers Fixed-Rate Pricing via our prepaid Stratos Jet Card. By prepaying your aircraft charter fees at a locked-in rate, you can budget your travel expenses in advance.* The best way to lock in hourly rates for private flights is with a Jet Card Membership.
When you fly private charter for the first time, one of the first things you’ll discover is that your flight revolves entirely around your schedule, not the airline’s schedule. There is no need to check pre-existing flight schedules to choose a time that is ‘close’ to the time you’d like to travel. And no more arriving hours ahead of the actual time you’re required for a business meeting. You choose exactly when to fly -- based on what’s best for you – not based on which flights are available.
For those unfamiliar with air charter costs, prices can initially be a bit intimidating. One reason for the higher costs associated with flying privately is of course the fact that some of the costs incurred are costs that are typically shared by all passengers on commercial flights, whereas, in the case of chartering a private aircraft, you are chartering the entire aircraft and crew for your exclusive use.
Stratos Jet Charters doesn’t just claim to provide our clients with the best private jet charter service, we deliver it. We are consistently able to deliver world-class customer experience because we invest in key personnel. Our team shares our passion for excellence in private aviation. With more than a decade of experience in arranging thousands of private jet flights, we have developed a proprietary trip management system. This allows our Trip Support team to collaborate in real-time with our clients, booking agents, air carriers and concierge service providers involved with the trip. As a result, every private jet rental we book is arranged entirely to the client’s satisfaction.
Firm quotes provided by Stratos Jet Charters are based on a specific aircraft’s availability and are considered “all-in” prices, which include all taxes and any other anticipated fees. Unless, of course, you change your requested itinerary during your trip. We bill all expected flight-related costs upfront. That way, when you ask us ‘How much is a private jet flight?’ there’ll be no surprises waiting for you when your trip is over.
No matter what company you're flying with, be sure to ask if there two pilots or one. (Though two pilots are standard on commercial flights, regulations vary for private planes of all sizes.) It also helps to ask if the operator owns the plane—typically, companies that own their planes offer better service. Never forget to ask about daily minimums and taxi fees. "If the hourly rate is $9,000 and you have a single 40-minute flight, you might assume you are going to pay $6,000," says Doug Gollan, creator of PrivateJetCardComparisons.com. "But if your provider has a daily minimum of 1.5 hours, you are going to actually be charged $13,500, plus taxi time, which in my comparisons I have found varies between being included and up to 12 minutes per segment."
If the paying customer – that person shelling out $5,000 to $20,000 per hour - cancels his or her trip, then your empty leg will also be cancelled. If you were going somewhere, make sure your hotel and car rental reservations can be changed without penalty. If you were using an empty leg to get home, make sure you also scan the airline schedules and availability so you have a backup plan. Most empty legs can be cancelled anytime before departure, and reasons can include that delays earlier in the day meant your pilots ran out of time to something on the inbound flight broke and needs to be fixed. Oh, and that’s it. You’ll get a refund of your money, but you’re usually on your own, perhaps sitting in a private jet terminal at an airport with no commercial flights.
We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.
My boss recently travelled to Europe for the entire month of August. During that time his jet had mechanical issues and could no longer fly where he wanted. He had about 12 flights left in his trip around Europe and Stratos Jet Charters, especially Heather Latch, saved our lives. They were able to accommodate 90% of the trips he wanted at the time he wanted. She really was a life saver for myself and my boss. I will definitely use Stratos Jets again and work with Heather any day of the week! They are magnificent!!
The most economical option is chartering, which doesn't require any cash upfront (other than a deposit) through companies like Tradewind, Sentient, and Solairus, (which we took home from North Carolina). Of course, there are the old standbys like NetJets and Marquis, who sell fractional ownership (like 1/16th) of a single jet for upwards of $100K. One step down from that, pricewise, is the jet card, where you buy a set amount of hours from a company like Nicholas or Private Jet Services, and can use those hours for different planes. Then there are membership models like WheelsUp, where you pay $17,500 as an initiation fee to fly in their fleet, and then a $8,500 annual dues fee starting the second year. It's like a country club—only you're guaranteed access to a KingAir350i or Citation Excel / XLS instead of a golf course.
An affinity charter is slightly different in that, although all of the passengers are affiliated with a specific business, group or organization, each pays his own air fare. The passengers might sports or music fans traveling to a special event, or a bunch of friends going on vacation. With this type of charter, none of the seats can be sold to members of public.
Each traveler has the opportunity to select the plane that will be most comfortable for the chosen group. Hire a helicopter for the perfect two-person sightseeing trip over upstate New York; take a group of your closest friends to island hop off the coast of mainland Florida on a turboprop plane, great for short trips. For cross-country travelers—like an East Coast group of friends planning a bachelor party or bachelorette weekend in Las Vegas—a chartered super mid-size jet that flies nonstop could do the trick. Even jumbo jets like 747’s can be chartered for a larger group—think 50 to 500 people—so that everyone can fly together without having to worry about booking tickets on a commercial airline. The best part? No luggage fees.
From pre-trip planning to updates via text message on your way to the airport, Stratos had us covered. We made our way from Emirates @ JFK and the FOB transfer was easy. Joel had already updated Julie (my assistant) before we landed that there were long delays out of JFK due to weather. The transfer to FBO was easy and they were expecting us. The plane was comfortable and modern and the crew could not have been kinder. Thank you guys as always for a great trip. Flight was great and the crew took us right past the storms and my one year old son slept the whole trip; a much needed reprieve for my wife and I.
We fly to and from the over 5,000 regional airports in North America, which are crowd-free and conveniently located close to your home, office, and your destination of choice. With easy parking and pilot escort for security, check-in, and boarding, you can arrive at the airport just minutes before your flight. Since we focus exclusively on your schedule and desired route, you fly straight to your destination. And with our 99%+ on-time departure rate, add it all up and you will save hours vs. a typical commercial airline trip (or long drive for that matter!).
At last minute's notice I needed to find a private plane to get my elderly parents from Bangor, Maine to Atlanta. I googled charter companies and Stratos Charters was first to pop up. I called immediately and Joel (founder and president of company) answered. He could not have been more gracious and helpful. He was the perfect combination of professional and personable. Our charter was arranged and the trip went through seamlessly. Stratos Charter and Joel made a stressful situation into a very pleasant one for us. I highly recommend their services and will definitely use them in the future. Thank you to them!
There are two major differences between private charter and scheduled airline service: cost and flexibility. While booking a flight via jet services companies is generally more expensive, they provide a much higher degree of flexibility. With Pentastar Aviation Charter, Inc. your charter will fly on YOUR schedule to the domestic or international destination of YOUR choice. Our service to both major and general aviation airports gives you access to more than ten times as many domestic destinations as scheduled airline service. In addition, we have international experience operating in more than 80 countries.
I work on the operator side of this business. Joel and his team (Christina, Simon, Kerry, and more) are all incredibly wonderful to work with. They are always responsive in a timely manner and deliver accurate information consistently. They bring a very positive attitude and outlook to this industry. Hopeful to book many more trips with them in the future.
I have worked with quite a few different charter companies over the years and Stratos Jets has been the easiest to work with. I always work with Kerry Hill because she very professional, friendly, and is just down right awesome at her job. I often need last minute trips for my boss and she always gets back to me quickly regardless of what time of day it is. I truely feel she goes above and beyond to make sure every aspect of the trip runs smoothly and everyone is happy. I can't say enough about how much stress is taken out of booking these flights because I know Stratos and Kerry have everything I need covered.