Always enjoy flying privately. Exciting from planning a trip to booking to flight(s). Predominantly use Stratos. Attentive and personal service. Joel Thomas was a great go to person. All subcontractors that they use have been top-notched. Only critique is I obtained better final pricing of the flight when I received quotes from other charter companies. Seems to be an industry thing about competitive pricing in order to obtain the best price. Yes I would recommend Stratos.
Like scheduled airline service, private jets also have weight limits with regard to the amount of luggage that can be stowed during a trip. Items such as skis and golf clubs are allowed as long as they conform to the dimensions and weight limits of the aircraft. These weight limits vary by aircraft type. Ask your charter sales representative if you have concerns about excess baggage or special items to be included in your luggage.
Service was incredible. Joel and Stratos was fantastic. Had a delayed special occasion and they went out of their way to make everything perfect. It was a surprise trip and could not have been easier to work with and very helpful in getting all arrangements made for in-flight. Beyond a 5 star. Thank you all for making a special trip a truly MEMORABLE one for us!!!
The Airbus A320 family is a family of short-medium range, narrow body, passenger commercial airliners produces by Airbus. The family includes A318s, A319, A320 and A321, as well as the business jet ACJ. This is the corporate version of the A319 jet. At resale, the aircraft can be reconfigured as a standard A319 by removing its extra tanks and kit car business, thus maximizing its resale value. It 'also known as the ACJ, or Airbus Corporate Jet.
We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.
With a variety of solutions from our superior collection of Skyjet Approved aircraft, we offer exceptional on-demand options that truly go the distance, and best match the requirements for your flight — no matter where your destination may be. Guided by the concierge-like approach of your on-demand expert advisor, you will discover a higher level of service, and ease of arrangement, designed to ensure your next journey — from short hop to international travel — exceeds every need and expectation.
If the paying customer – that person shelling out $5,000 to $20,000 per hour - cancels his or her trip, then your empty leg will also be cancelled. If you were going somewhere, make sure your hotel and car rental reservations can be changed without penalty. If you were using an empty leg to get home, make sure you also scan the airline schedules and availability so you have a backup plan. Most empty legs can be cancelled anytime before departure, and reasons can include that delays earlier in the day meant your pilots ran out of time to something on the inbound flight broke and needs to be fixed. Oh, and that’s it. You’ll get a refund of your money, but you’re usually on your own, perhaps sitting in a private jet terminal at an airport with no commercial flights.
Our team of expert advisors is comprised of leading private aviation specialists with unmatched industry knowledge and experience. Your dedicated advisor will listen, learn, anticipate, and guide you to the best solutions from our premium collection of rigorously-vetted, Skyjet Approved aircraft. We know that the smallest details can make the greatest differences in the flawless execution of your flight, and we have the experience to navigate the intricacies of the on-demand charter world. As a member of one of the world’s largest aviation families, Directional Aviation, we also draw from their collective knowledge and support. When you want the right solutions, turn to the industry experts. We’re ready and we welcome you aboard.
Lastly, don't be afraid to ask about safety: Any reputable operator should have safety information prominently featured on their website, and won't mind answering questions about their pilots, such as how many hours they have flown. (At least 250 hours, which is what it takes to get a commercial license; NetJets mandates at least 2,500 hours; Wheels Up, mandates 7,000 hours for a captain and 4,000 for a first officer.) Gollan suggests fliers ask if the pilot has any health issues, and feel free to ask if the operator (or plane itself) have any accidents or incidents in its history.
I met Joel, years ago, when he first introduced me to Stratos Jet Charters during its start-up phase. I was always very impressed on their marketing and honesty, as a broker. Joel is very genuine and caring when it comes to his customers or the operators that he works with. I know that Stratos Jets will not sacrifice safety for anything. I know that he likes to treat everyone like they are part of the Stratos Jet family. The trip planning process, from quote request to trip planning to invoice, is seamless – they’ve thought of everything and continue to be ahead of the trend in our industry with the way they do things. They think of everything! In my opinion, Stratos Jet Charters set the bar for aircraft brokerage and I will always continue to look forward to working with them.
The company I represent was in a crisis situation where we needed to get halfway across the country within a matter of hours. The only available commercial flight was sold out and nothing would get us there in time. After doing some research, I found Stratos Jet Charters and called Joel at around 7 in the morning. He answered right away and were at the airport two hours later. Because it was a high stress situation in a short amount of time, I called Joel and his team countless times in a two hour window; they remained extremely professional and kind. Plus, Joel was able to get us an extremely competitive price, especially considering the short notice. I highly recommend using Stratos Jet Charters and know I will definitely use them again.
On-Demand Pricing works for some of our clients. Others want greater predictability for budgeting their travel expenditures, so Stratos offers Fixed-Rate Pricing via our prepaid Stratos Jet Card. By prepaying your aircraft charter fees at a locked-in rate, you can budget your travel expenses in advance.* The best way to lock in hourly rates for private flights is with a Jet Card Membership.
The Early Air Way is known as being one of the best for putting together one-way and empty leg pricing; we actually started in this industry as an empty leg broker. We have widespread access to Omaha transient and overflying aircraft so as to match a one-way or empty leg with your request. For every request we receive for a one-way flight, or a round-trip that would normally require daily minimums, we tap into our One-Way department for special pricing based on availability.
Once again: Joel, Sarah and Sandra delivered a seamless experience as well as the pilots and ground crew. There was 5 feet of snow in Steamboat Springs after a blizzard (Hayden Airport) and we took off perfectly and had a very smooth flight despite weather. The jet was beautiful and the awesome pilots tolerated our golden retriever trying to take over the navigation of the plane and two cats meowing. Stratos arranged for transportation home and the driver was so pleasant. Super happy again and will continue to only use them. Thank you again!
When looking for commercial airline tickets, although some carriers offer a better product than others, the difference in quality amongst carriers is far less than that of private jet options. Simply put, there are exponentially more variables in private jet flights which dictate value than there are for commercial flights. Because of this, it is much more difficult to properly compare two private jet quotes from two different providers than you may think.
Some other examples of prices come from Avinode, which powers a charter marketplace for brokers and operators and gathers a large amount of data on pricing. Their recent data shows the average price per hour for return trips, for various aircraft. As noted above, these rates can vary depending on when you fly, where you fly and if your flight is one way or return, plus landing fees, ramp fees and any repositioning can all add to the costs. Always ask for a fully inclusive quote from your broker or operator.
WE were told to go to First Aviation Services terminal at Teterboro but our plane was at another terminal so we wasted over 45 minutes trying to find our aircraft and our agent was not at all helpful. In fact he told us someone was coming to pick us up and they never came and we had to find someone to help us get to the terminal our plane was located at. The agent asked us for our rental car info but when we landed in Naples the rental car was not at the terminal and we had to find a ride over to the other side of the air field to get our rental car. The flight was great but the handling of the pre and post flight were below normal and not what I am used to when I fly private.
Same on return flight except we arrived a good half hour early but crew jumped to task and loaded us and dogs promptly for return. Only item worth mentioning was during climb out to altitude both my wife and I heard numerous bumping sound on both sides of fuselage up and down the sides and top. We have owned our own planes and owned shares in jets through Flight Options and chartered often over the years and we have never had this type of noise. It almost sounded like rivets coming out or random bird strikes (which I knew it was not). I mentioned it to the co-pilot and he told me to report it so maintenance could be sure to check it out. Said it may be a maintenance issue on an older aircraft but a first for me. After attaining altitude the noise did not reoccur. All else went according to schedule and the pilots were very professional and assisted on and off with dogs and luggage. I would use again this service. Thank
© 2018 Air Charter Service Worldwide | Disclaimer: ACS arranges flights on behalf of our clients with FAR Part 135 direct air carriers that exercise full operational control of charter flights at all times. Flights will be operated by FAR Part 135 direct air carriers that have been certified to provide service for ACS charter clients and that meet all FAA safety standards. ACS are not an aircraft operator.