As passionate advocates for modernizing the air charter industry, they focuse on what is missing in the marketplace and are able to provide a true seamless end-to-end transportation solution by managing every detail to and from a client’s origin and destination with the utmost attention to detail and discretion with the needs of our clients in mind.
My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.
An affinity charter is slightly different in that, although all of the passengers are affiliated with a specific business, group or organization, each pays his own air fare. The passengers might sports or music fans traveling to a special event, or a bunch of friends going on vacation. With this type of charter, none of the seats can be sold to members of public.
How much luggage can you bring?  Unlikecommercial airlines, there are no baggage limits per se.  You can bring whatever luggage will fit on the plane. But always work with your flight planner, especially if you’ll need to accommodate extra bags or heavy equipment. With smaller planes in particular, weight limits may influence the amount of baggage you can bring.
Johannesburg is the country's largest city and the administrative centre for Gauteng, South Africa. It is the wealthiest city and the economic powerhouse of South Africa. During the 1880's the world's richest gold fields were discovered in the area that is now the modern city. Johannesburg has become a booming, happening city with its improved city center, updated street names, and attractive pedestrian precincts. With good weather throughout the year, Johannesburg is an exciting destination offering a variety of cultural and historic attractions, and great outdoor activities for visitors from all over the world. Visit the Apartheid Museum opened in 2001, dedicated to illustrating South Africa's history of black oppression, at the heart of which is the apartheid story. The Cradle of Humankind, a World Heritage Site first named by UNESCO in 1999, features the Sterkfontein Caves, where the fossil, Australopithecus africanus (nicknamed Mrs. Ples) was found in 1947 by Dr. Robert Broom and John Robinson. Johannesburg's attractions include the Kruger National Park, Gold Reef City, the Walter Sisulu National Botanical Garden, the Magaliesberg, the Museum of African Art, the Market Theater and Museum Africa, the Museum of South African Rock Art, and the Johannesburg Zoo. A modern city of Johannesburg features an array of Victorian and Edwardian architecture plus concrete, chrome and glass skyscrapers, surrounded by the leafy northern suburbs and congested shanty towns.
If the paying customer – that person shelling out $5,000 to $20,000 per hour  - cancels his or her trip, then your empty leg will also be cancelled. If you were going somewhere, make sure your hotel and car rental reservations can be changed without penalty. If you were using an empty leg to get home, make sure you also scan the airline schedules and availability so you have a backup plan. Most empty legs can be cancelled anytime before departure, and reasons can include that delays earlier in the day meant your pilots ran out of time to something on the inbound flight broke and needs to be fixed. Oh, and that’s it. You’ll get a refund of your money, but you’re usually on your own, perhaps sitting in a private jet terminal at an airport with no commercial flights.
We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.
An affinity charter is slightly different in that, although all of the passengers are affiliated with a specific business, group or organization, each pays his own air fare. The passengers might sports or music fans traveling to a special event, or a bunch of friends going on vacation. With this type of charter, none of the seats can be sold to members of public.

This survey reall doesn't apply to the use my company had with Stratos. We had to expedite a piece of equipment and a contractor to our facility to perform some emergency repairs. The process however did go well and the equipment and person arrived on time and the entire process was handled by Will Buckley in a very professional manner and was extremely helpful in making this adventure easy and convenient. He was great to work with and if the occasion should arise to use charter services again, we will contact you. thanks again
The company I represent was in a crisis situation where we needed to get halfway across the country within a matter of hours. The only available commercial flight was sold out and nothing would get us there in time. After doing some research, I found Stratos Jet Charters and called Joel at around 7 in the morning. He answered right away and were at the airport two hours later. Because it was a high stress situation in a short amount of time, I called Joel and his team countless times in a two hour window; they remained extremely professional and kind. Plus, Joel was able to get us an extremely competitive price, especially considering the short notice. I highly recommend using Stratos Jet Charters and know I will definitely use them again.
From the moment you contact us, until after your trip has concluded, we strive to exceed your expectations. We structure our business to provide seamless coordination and reliable execution for every private jet rental that we organize. Whether your private travel plans call for a demanding, multi-leg flight, or a one-way charter, we support each itinerary with the same attention to detail that we believe is necessary for you to SOAR HIGHER.
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