Stratos Jet Charters doesn’t just claim to provide our clients with the best private jet charter service, we deliver it. We are consistently able to deliver world-class customer experience because we invest in key personnel. Our team shares our passion for excellence in private aviation. With more than a decade of experience in arranging thousands of private jet flights, we have developed a proprietary trip management system. This allows our Trip Support team to collaborate in real-time with our clients, booking agents, air carriers and concierge service providers involved with the trip. As a result, every private jet rental we book is arranged entirely to the client’s satisfaction.
WE were told to go to First Aviation Services terminal at Teterboro but our plane was at another terminal so we wasted over 45 minutes trying to find our aircraft and our agent was not at all helpful. In fact he told us someone was coming to pick us up and they never came and we had to find someone to help us get to the terminal our plane was located at. The agent asked us for our rental car info but when we landed in Naples the rental car was not at the terminal and we had to find a ride over to the other side of the air field to get our rental car. The flight was great but the handling of the pre and post flight were below normal and not what I am used to when I fly private.
Dallas is the most modern and third largest city in America's second biggest state Texas. There are tons or art and science museums, amusement parks, gardens, historical sites, and businesses. Dallas also gives home to other activities like skydiving, rodeos, horse racing, and off-roading. If visiting this great, fun pack city be sure to hit up the Museum of Nature and Science, Dallas Museum of Art, Sixth Floor Museum, Morton H. Meyerson Symphony Center, Nasher Sculpture Center, Dallas Arboretum, and Fair Park. If you plan of staying a while Dallas offers visitors a nice dining variety, superb nightlife, breathtaking sightseeing, multiple places shop and receive 1st class hospitality.

With a charter flight, you rent the entire aircraft, rather than just one seat. The aircraft can be large or small, and flights can be one-way or round-trip. The charter could be made on a flight-only basis, might include ground services such as transportation to or from meetings or could be part of a complete vacation package. Charter flights offer more flexibility than scheduled flights, with a wider choice of destinations and tailor-made itineraries.
My boss recently travelled to Europe for the entire month of August. During that time his jet had mechanical issues and could no longer fly where he wanted. He had about 12 flights left in his trip around Europe and Stratos Jet Charters, especially Heather Latch, saved our lives. They were able to accommodate 90% of the trips he wanted at the time he wanted. She really was a life saver for myself and my boss. I will definitely use Stratos Jets again and work with Heather any day of the week! They are magnificent!!
We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.
Worked with Kerry Hill and as always, she delivered excellent service. First date departure had to be delayed due to a mechanical issue with the aircraft and she kept me well informed. When the revised departure date came, she worked continuously to get a hangar for the aircraft in order to help avoid costly de-icing then next morning. Can't say enough good things about Kerry and Stratos Jet!
Jet charter service means different things to different people. For business travellers, it’s an invaluable management tool that allows executives to attend out-of-town meetings, tour facilities and visit regional offices in-person. For personal travellers, it’s a convenient way to travel anywhere in the world, while avoiding the stress, wait times and frustration associated with alternate forms of air travel.
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