From pre-trip planning to updates via text message on your way to the airport, Stratos had us covered. We made our way from Emirates @ JFK and the FOB transfer was easy. Joel had already updated Julie (my assistant) before we landed that there were long delays out of JFK due to weather. The transfer to FBO was easy and they were expecting us. The plane was comfortable and modern and the crew could not have been kinder. Thank you guys as always for a great trip. Flight was great and the crew took us right past the storms and my one year old son slept the whole trip; a much needed reprieve for my wife and I.
We were on a commercial flight from Detroit to Salt Lake City when part way into our flight we got notification from Delta app that our delay was going to cause us to miss our connection. We were on a long weekend for MLK to go skiing in Lake Tahoe. We were going to be rescheduled the following day, thus missing half of our vacation. I had email only, and emailed Garett asking if they had an operator in SLC who could get us to Tahoe that evening. Within 20 minutes he came back with two quotes. By the time we landed he had set up the flight, emailed me the number to the shuttle to get from Delta terminal to the private terminal, and did it all for a great price. To throw things off even more, we were set to fly to Tahoe, but Delta somehow got our bags on the flight to Reno that they said we couldn't make. So at the last minute we changed from Tahoe to Reno for a destination. By the time we took the shuttle to the FBO our flight plan was set and we took off within 10 minutes. It could not have been more seamless. It literally saved our vacation. Time is the most precious resource we have and time with family is even more precious. Our daughter is a senior and this is one of the last trips we'll have with her; it meant a lot, and Stratos savings our vacation, allowing us to create memories, means all that much more. Thank you!! Dave
THANK YOU STRATOS!! I have been working with Stratos Jet Charters for almost 3 years now & could not be happier with the services they provide! Working with me on many last minute changes, they are always quick & efficient, extremely professional, genuinely honest & immensely knowledgeable of all products and services they offer. They truly look out for the best interests of their clients. I trust them to always guide me in making the appropriate aircraft choices for our company. I find the ENTIRE team to be THE BEST in the charter aircraft business!!
On a Charter Flight, passengers aren’t limited to on of 2 or 3 entrees being served. They can literally design their own meal or order from a restaurant of their choice to be enjoyed while traveling in supreme comfort. There is also a wide variety of entertainment options on a charter flight. Many aircraft used for charter flights have free WiFi, high end sound or entertainment systems with iPhone/Android hook-ups and even satellite TV.
Joel was a delight to work with arranging our flight from IRMA. Very professional and accommodating. I would definitely use him and your company again and refer others to you. The flight was fantastic with very nice pilots, James Briggs and Thomas Sommers. We were not the typical passengers as my husband has Alzheimer's and is wheelchair bound. Thanks for everything!!!
And with today’s modern aircraft, you don’t have to leave the office behind. With internet, in-flight satellite phone, and fax you’ll feel like you’ve never left the ground! You can use your cell phone where there’s a signal. And Wifi is now standard on most flights. Of course, always check with your flight planner to make sure your aircraft will suit your needs.
Would highly recommend anyone looking for charters to contact Stratos. Their team was second to none in handling our request from first call to post flight. The CEO was even kind enough to phone me to ensure that we had located our crew at the FBO just prior to departure. I have run multiple aircraft in flight departments for many years and can truly say that its hard to find this level of professionalism in the business.
I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!
© 2018 ACS arranges flights on behalf of our clients with FAR Part 135 direct air carriers that exercise full operational control of charter flights at all times. Flights will be operated by FAR Part 135 direct air carriers that have been certified to provide service for ACS charter clients and that meet all FAA safety standards. ACS are not an aircraft operator. ACS 4.95 out of 5 based on 5 ratings. 5 user reviews. © 2018 Air Charter Service Inc. (NA HQ) 1055 RXR Plaza, Uniondale NY 11556. New York: +1 516 432 5901 | Air Charter Service Inc. 1441 Broadway, 5th Floor, New York, NY 10018. New York: +1 212 661 5568 | Air Charter Service California Inc. 11150 Santa Monica Blvd, Suite 1020, Los Angeles CA 90025. Los Angeles: +1 310 205 8959 | Air Charter Service Texas Inc. 515 Post Oak Boulevard, Suite 710, Houston TX 77027. Houston: +1 281 552 8386 | Air Charter Service (Florida) Inc. 2 South Biscayne Blvd, Suite 3770, Miami, FL 33130. Miami: +1 786 661 2302.