Delta Private Jets, a subsidiary of Delta Air Lines, earlier this year launched Sky Access. You pay $8,500 and can fly as many empty legs as you want at no additional cost. You also get 20% off select fares on Delta’s airline flights. There is a $500 fee if you cancel or no show. Over this weekend 66 empty legs were listed, although some such as Ft. Lauderdale to Miami, all of 30 miles, wouldn’t even give you time to pop open a beer. More interesting was Washington D.C. to Chicago and New York to Sarasota. There were also Nantucket to New York and Las Vegas to San Francisco, however, they were both on Friday, so the wrong direction for most people, and that’s the point, and perhaps a good segue to discussing the some of the downsides.
Joel,I hope this email find you well. I just wanted to reach out to thank you for the charter service you arranged for us last weekend. It was truly a pleasure to fly with Stratos and we will most certainly book with your charter service again.Thanks again for all of your help this week. It made the trip a breeze!Warm Regards,Matt, Scottie & Harper
We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.
My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.
From the moment you contact us, until after your trip has concluded, we strive to exceed your expectations. We structure our business to provide seamless coordination and reliable execution for every private jet rental that we organize. Whether your private travel plans call for a demanding, multi-leg flight, or a one-way charter, we support each itinerary with the same attention to detail that we believe is necessary for you to SOAR HIGHER.
With a variety of solutions from our superior collection of Skyjet Approved aircraft, we offer exceptional on-demand options that truly go the distance, and best match the requirements for your flight — no matter where your destination may be. Guided by the concierge-like approach of your on-demand expert advisor, you will discover a higher level of service, and ease of arrangement, designed to ensure your next journey — from short hop to international travel — exceeds every need and expectation.
Lastly, don't be afraid to ask about safety: Any reputable operator should have safety information prominently featured on their website, and won't mind answering questions about their pilots, such as how many hours they have flown. (At least 250 hours, which is what it takes to get a commercial license; NetJets mandates at least 2,500 hours; Wheels Up, mandates 7,000 hours for a captain and 4,000 for a first officer.) Gollan suggests fliers ask if the pilot has any health issues, and feel free to ask if the operator (or plane itself) have any accidents or incidents in its history.
Joel Thomas:  Hi William!  Thanks for the opportunity to serve you and your wife.  We are always grateful when our clients take the time to offer feedback.  We reached out to Chief Pilot of the air carrier you flew with regarding the noise you mentioned and here is what they said:  "Frequently you'll hear noises that sound like that and its just the airplane expanding as altitude, temperature and humidity change.  Its actually very common."  Looking forward to working with you all again soon!  All my best
If there are no empty legs and no possibility of rerouting an empty leg, LunaJets can negotiate with its network of partner operators for the best on-demand charter price for your itinerary. You will be offered a selection of aircraft at the best charter prices to choose from. No minimum flying time is required and you just pay the fixed pre-agreed price for your flight. No upfront deposit. No long-term contract. Private jet charter costs are fixed and include all necessary amenities.
Of course, the cheapest way to fly privately is to have a friend who invites you on their flight. Then there are the semi-private charters like JetSmarter, JetSuiteX and JetClass where you can buy a seat on a scheduled private jet and corporate shuttle flight sharing it with strangers, much like if you were on a commercial airline. You can buy tickets on these flights for under $200 and you do avoid those crowded main airport terminals. However, if you want to have the real deal experience, chartering your own private jet, you are looking at something between $5,000 and up to $20,000 per hour depending on the size of aircraft and routing.
Joel and Stratos are amazing! He made sure our flight was tailored perfectly and was very responsive and always available for contact. They catered specifically to our needs with late notice. The pilots were fantastic and patient, especially considering we had three animals and arrived 10 minutes before take-off. They provided the smoothest flight in the Hawker we’ve ever taken. Stratos offered transportation to and from; the boarding process was welcoming and convenient. We will only fly privately with Stratos Jets through Joel and his team. Thank you guys for everything!
As a part 135 operator, I have been doing business with Stratos Jets since it was founded by Joel Thomas in 2006. Since the first trip I could tell they were a different type of Jet brokerage. Joel and his team of aviation advisors have always conducted themselves with the highest of standards and partnered with platinum operators like us to give their customers a luxurious private jet experience. Thank you for a decade of partnership and excellence.Thank you for your friendship!Rich Brennan VP of Sales
From the moment you contact us, until after your trip has concluded, we strive to exceed your expectations. We structure our business to provide seamless coordination and reliable execution for every private jet rental that we organize. Whether your private travel plans call for a demanding, multi-leg flight, or a one-way charter, we support each itinerary with the same attention to detail that we believe is necessary for you to SOAR HIGHER.
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