From the moment you contact us, until after your trip has concluded, we strive to exceed your expectations. We structure our business to provide seamless coordination and reliable execution for every private jet rental that we organize. Whether your private travel plans call for a demanding, multi-leg flight, or a one-way charter, we support each itinerary with the same attention to detail that we believe is necessary for you to SOAR HIGHER.
An affinity charter is slightly different in that, although all of the passengers are affiliated with a specific business, group or organization, each pays his own air fare. The passengers might sports or music fans traveling to a special event, or a bunch of friends going on vacation. With this type of charter, none of the seats can be sold to members of public.
Eric Bold and Stratos Jets came to the rescue this week whilst I was trying to evacuate friends and families from Puerto Rico during the aftermath of Hurricane Maria. Eric was beyond helpful and always courteous. He was quick to find an aircraft within my budget and stayed in contact with me at every point during our transaction to update me on all matters concerning our trip. I would highly recommend Stratos Jets to anyone and I look forward to working with them on our next trip.
Whether you need a nonstop flight to Shanghai or the flexibility to stop at multiple cities across the U.S., Clay Lacy offers unparalleled luxury and service. Leave the problems of commercial air travel behind as you step onto a premier charter jet. Sit back, relax, and leave the rest to us as Clay Lacy whisks you across the country or around the world.
We were on a commercial flight from Detroit to Salt Lake City when part way into our flight we got notification from Delta app that our delay was going to cause us to miss our connection. We were on a long weekend for MLK to go skiing in Lake Tahoe. We were going to be rescheduled the following day, thus missing half of our vacation. I had email only, and emailed Garett asking if they had an operator in SLC who could get us to Tahoe that evening. Within 20 minutes he came back with two quotes. By the time we landed he had set up the flight, emailed me the number to the shuttle to get from Delta terminal to the private terminal, and did it all for a great price. To throw things off even more, we were set to fly to Tahoe, but Delta somehow got our bags on the flight to Reno that they said we couldn't make. So at the last minute we changed from Tahoe to Reno for a destination. By the time we took the shuttle to the FBO our flight plan was set and we took off within 10 minutes. It could not have been more seamless. It literally saved our vacation. Time is the most precious resource we have and time with family is even more precious. Our daughter is a senior and this is one of the last trips we'll have with her; it meant a lot, and Stratos savings our vacation, allowing us to create memories, means all that much more. Thank you!! Dave
Privacy is one of the main advantages of a charter flight. Unlike a commercial flight, where travelers are herded through a crowded airport, having to undergo an intrusive security screening, passengers on a charter flight depart from a private facility known as an FBO. At most private airports, passengers can pull their cars right up to the plane.
As a part 135 operator, I have been doing business with Stratos Jets since it was founded by Joel Thomas in 2006. Since the first trip I could tell they were a different type of Jet brokerage. Joel and his team of aviation advisors have always conducted themselves with the highest of standards and partnered with platinum operators like us to give their customers a luxurious private jet experience. Thank you for a decade of partnership and excellence.Thank you for your friendship!Rich Brennan VP of Sales
Every aspect of our operations at PACI revolves around a steadfast commitment to safety. To ensure maximum safety for our customers, all aircraft operated by PACI are IS-BAO Registered, ARGUS Platinum Rated, Wyvern Approved and have a robust Safety Management System (SMS) and a comprehensive Emergency Response Plan (ERP). All charter flights are tracked by FAA licensed dispatchers in our 24/7 Operation Control Center. Pentastar Aviation meets the maximum industry safety standards.
We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.
Everything worked out great. Working with Stratos was seamless. When the Trump TFR foiled our plans on both the outbound and inbound legs, Stratos was proactive in finding the best solution for us and minimized the disruption to the timing of our itinerary while also remaining flexible to our schedule as well. Joel could not have been easier to work with, finding us the best options at the best prices.
Recently booked a jet for 11 people from my organization to continue operations during hurricane Irma. As business owners know, operations do not cease during a disaster and customers must continue to be served. Stratos Jet Charters booked the aircraft we needed within an hour of reaching out. Our team was able to continue business operations in NYC seamlessly. Much appreciation to Joel and his team for fast action!
Stratos Jet Charters doesn’t just claim to provide our clients with the best private jet charter service, we deliver it. We are consistently able to deliver world-class customer experience because we invest in key personnel. Our team shares our passion for excellence in private aviation. With more than a decade of experience in arranging thousands of private jet flights, we have developed a proprietary trip management system. This allows our Trip Support team to collaborate in real-time with our clients, booking agents, air carriers and concierge service providers involved with the trip. As a result, every private jet rental we book is arranged entirely to the client’s satisfaction.