This survey reall doesn't apply to the use my company had with Stratos. We had to expedite a piece of equipment and a contractor to our facility to perform some emergency repairs. The process however did go well and the equipment and person arrived on time and the entire process was handled by Will Buckley in a very professional manner and was extremely helpful in making this adventure easy and convenient. He was great to work with and if the occasion should arise to use charter services again, we will contact you. thanks again
From pre-trip planning to updates via text message on your way to the airport, Stratos had us covered. We made our way from Emirates @ JFK and the FOB transfer was easy. Joel had already updated Julie (my assistant) before we landed that there were long delays out of JFK due to weather. The transfer to FBO was easy and they were expecting us. The plane was comfortable and modern and the crew could not have been kinder. Thank you guys as always for a great trip. Flight was great and the crew took us right past the storms and my one year old son slept the whole trip; a much needed reprieve for my wife and I.
An empty leg, or ferry flight, refers to a private jet flying "empty" after dropping off passengers, or en route to pick up passengers. As the flight is already paid for, we offer significant discounts on these flights. LunaJets can offer such prices when the empty leg of a private jet matches your itinerary and timing exactly. This option is for one-way flights only.
Joel was a delight to work with arranging our flight from IRMA. Very professional and accommodating. I would definitely use him and your company again and refer others to you. The flight was fantastic with very nice pilots, James Briggs and Thomas Sommers. We were not the typical passengers as my husband has Alzheimer's and is wheelchair bound. Thanks for everything!!!
From pre-trip planning to updates via text message on your way to the airport, Stratos had us covered. We made our way from Emirates @ JFK and the FOB transfer was easy. Joel had already updated Julie (my assistant) before we landed that there were long delays out of JFK due to weather. The transfer to FBO was easy and they were expecting us. The plane was comfortable and modern and the crew could not have been kinder. Thank you guys as always for a great trip. Flight was great and the crew took us right past the storms and my one year old son slept the whole trip; a much needed reprieve for my wife and I.
At Shoreline Aviation, our helpful staff can assist with cost benefit analysis for your specific mission so you can make an informed decision - and we'll always provide accurate up-front cost estimates, based on your requirements, so there will never be any surprises.  Be sure to provide your destination address so they can select the most convenient destination airport, often much closer than the nearest airport served by commercial airlines.
If the paying customer – that person shelling out $5,000 to $20,000 per hour  - cancels his or her trip, then your empty leg will also be cancelled. If you were going somewhere, make sure your hotel and car rental reservations can be changed without penalty. If you were using an empty leg to get home, make sure you also scan the airline schedules and availability so you have a backup plan. Most empty legs can be cancelled anytime before departure, and reasons can include that delays earlier in the day meant your pilots ran out of time to something on the inbound flight broke and needs to be fixed. Oh, and that’s it. You’ll get a refund of your money, but you’re usually on your own, perhaps sitting in a private jet terminal at an airport with no commercial flights.
Everything worked out great. Working with Stratos was seamless. When the Trump TFR foiled our plans on both the outbound and inbound legs, Stratos was proactive in finding the best solution for us and minimized the disruption to the timing of our itinerary while also remaining flexible to our schedule as well. Joel could not have been easier to work with, finding us the best options at the best prices.
Because jet charter is not priced on a per person or ticket basis, it is not likely that it would be more cost effective for a group of 10-15 individuals to charter a jet compared with flying via scheduled airline service in coach or first class. Even if the total cost for a charter trip is split among 10 people, the cost each person would cover would still be significant.

Connections around the globe give Wings Up the ability to create this bespoke experience for its clients. After submitting a flight inquiry, travelers are contacted with a quote within hours. Wings Up works directly with the owners and operators of aircrafts around the world. The company has access to an extensive fleet of aircraft and certified flight personnel—FAA Part 135 certification, to be exact—to ensure each chartered flight is not only economically sound but also safe and stress-free.
An empty leg, or ferry flight, refers to a private jet flying "empty" after dropping off passengers, or en route to pick up passengers. As the flight is already paid for, we offer significant discounts on these flights. LunaJets can offer such prices when the empty leg of a private jet matches your itinerary and timing exactly. This option is for one-way flights only.
No matter what company you're flying with, be sure to ask if there two pilots or one. (Though two pilots are standard on commercial flights, regulations vary for private planes of all sizes.) It also helps to ask if the operator owns the plane—typically, companies that own their planes offer better service. Never forget to ask about daily minimums and taxi fees. "If the hourly rate is $9,000 and you have a single 40-minute flight, you might assume you are going to pay $6,000," says Doug Gollan, creator of PrivateJetCardComparisons.com. "But if your provider has a daily minimum of 1.5 hours, you are going to actually be charged $13,500, plus taxi time, which in my comparisons I have found varies between being included and up to 12 minutes per segment."
Everyone involved was courteous and helpful in getting a last minute emergency trip arranged. However, the premise for using your services was to be GUARANTEED ARRIVAL by a SPECIFIC TIME. Neither the departure nor arrival was anywhere close to what was promised. Hence, our reasons for hiring Stratos to take us became unnecessary and a wasted expense
WE were told to go to First Aviation Services terminal at Teterboro but our plane was at another terminal so we wasted over 45 minutes trying to find our aircraft and our agent was not at all helpful. In fact he told us someone was coming to pick us up and they never came and we had to find someone to help us get to the terminal our plane was located at. The agent asked us for our rental car info but when we landed in Naples the rental car was not at the terminal and we had to find a ride over to the other side of the air field to get our rental car. The flight was great but the handling of the pre and post flight were below normal and not what I am used to when I fly private.
Having used many charter companies before with mixed experiences, I can say with confidence that Stratos has the best service and highest level of professionalism of any of the charter services I have encountered. Most recently, we had an unfortunate last minute cancellation of a charter booked through another service, and Stratos came through at the last minute to find the right plane at the right price for us with under 24 hour notice. I cannot thank them enough for their professionalism as well as their willingness and ability to go above and beyond to find the right charter for us - even as a first time customer.
Connections around the globe give Wings Up the ability to create this bespoke experience for its clients. After submitting a flight inquiry, travelers are contacted with a quote within hours. Wings Up works directly with the owners and operators of aircrafts around the world. The company has access to an extensive fleet of aircraft and certified flight personnel—FAA Part 135 certification, to be exact—to ensure each chartered flight is not only economically sound but also safe and stress-free.
A single-entity charter is one in which an individual or company charters a plane and bears the entire cost of the flight, so that the passengers do not pay their own airfare. There is no minimum passenger requirement, since the cost is per flight, not per person. Single-entity charters are typically used for business purposes -- for example, travel to meetings and conferences, incentive travel or VIP leisure travel.
secure travelMillion Air Dallas partners with Global Guardian and MedAire to offer security and medical attention to our clients anywhere in the world. The Global Guardian Agency is a trusted resource for universal security and intelligence. Million Air Dallas clients also have immediate access to physicians through MedAire, who will coordinate medical response in-flight and once the aircraft is on the ground.
The Early Air Way is known as being one of the best for putting together one-way and empty leg pricing; we actually started in this industry as an empty leg broker. We have widespread access to Omaha transient and overflying aircraft so as to match a one-way or empty leg with your request. For every request we receive for a one-way flight, or a round-trip that would normally require daily minimums, we tap into our One-Way department for special pricing based on availability.
Stratos Jet Charters, Inc. Serves As An Agent For Air Charter Services On Behalf Of Our Clients. All Aircraft And Air Carriers Selected By Stratos Jet Charters Are Fully Certified By The Federal Aviation Administration And The U.S. Department Of Transportation Under Part 135 Regulations. Carriers Are Solely Responsible For The Air Transportation Arranged On Behalf Of Stratos Jet Charters Clients. Stratos Jet Charters Does Not Own Or Operate Any Aircraft. Stratos Jet Charters Is Not A Direct Or Indirect Air Carrier. All Flights Chartered Through Stratos Jet Charters Are Operated By Part 135 Air Carriers. © 2007-201​8 STRATOS JET CHARTERS, INC. ALL RIGHTS RESERVED.
Joel Thomas:  Hi William!  Thanks for the opportunity to serve you and your wife.  We are always grateful when our clients take the time to offer feedback.  We reached out to Chief Pilot of the air carrier you flew with regarding the noise you mentioned and here is what they said:  "Frequently you'll hear noises that sound like that and its just the airplane expanding as altitude, temperature and humidity change.  Its actually very common."  Looking forward to working with you all again soon!  All my best
First time flying on a private plane. Knowing the exact layout inside & manner of boarding. Originally inquired about a Lear jet 35 & then confirmed a citation ll. Not a problem for me & my husband but for the 102 year old traveling with us was difficult to board as initial step into plane was 18 inches & the crew had to find a step stool. Steps were little and required several people to board & inboard her. The crew of Lance & Meagan were exemplary & would fly with them anytime
Located on Ireland's east coast and at the mouth of the River Liffey lies Ireland's largest and capital city Dublin. Dublin is well known as the economic, administrative and cultural heart of Ireland. The fast growing city with its traditional Irish culture and tradition, misty green countryside, historical sites, castles, churches, and clubs attracts a hundreds of thousands of tourists annually and promises a good time to any who spend the night. Popular tourist attractions in Dublin include the City Hall, Abbey Theater, Number Twenty Nine,Georgian House Museum, Christ Church Cathedral, Dublin Castle, Dalkey Castle and Heritage Centre, Dublin Writers Museum, Casino Marino, Dublinia and The Viking World, and Guinness Storehouse.

Recently booked a jet for 11 people from my organization to continue operations during hurricane Irma. As business owners know, operations do not cease during a disaster and customers must continue to be served. Stratos Jet Charters booked the aircraft we needed within an hour of reaching out. Our team was able to continue business operations in NYC seamlessly. Much appreciation to Joel and his team for fast action!
When you play the empty leg market, you need to be very flexible and understand that there’s a decent chance your empty leg may not happen or might be moved. If the customer chartering the inbound flight wants to leave a few hours later, your flight will be delayed. On the flip side, your planned departure could be suddenly moved up because Mr. Big wants to leave earlier.

On-Demand Pricing works for some of our clients. Others want greater predictability for budgeting their travel expenditures, so Stratos offers Fixed-Rate Pricing via our prepaid Stratos Jet Card. By prepaying your aircraft charter fees at a locked-in rate, you can budget your travel expenses in advance.* The best way to lock in hourly rates for private flights is with a Jet Card Membership.

Wings Up is unique in the private-charter game as there is no membership or long-term commitment required to take advantage of the company’s services. Any traveler can charter an aircraft through Wings Up without prior engagement and because there are no membership fees, the bottom line cost is much lower—sometimes up to half price—compared to other flight charter companies.

Everything worked out great. Working with Stratos was seamless. When the Trump TFR foiled our plans on both the outbound and inbound legs, Stratos was proactive in finding the best solution for us and minimized the disruption to the timing of our itinerary while also remaining flexible to our schedule as well. Joel could not have been easier to work with, finding us the best options at the best prices.


Everything worked out great. Working with Stratos was seamless. When the Trump TFR foiled our plans on both the outbound and inbound legs, Stratos was proactive in finding the best solution for us and minimized the disruption to the timing of our itinerary while also remaining flexible to our schedule as well. Joel could not have been easier to work with, finding us the best options at the best prices.
Johannesburg is the country's largest city and the administrative centre for Gauteng, South Africa. It is the wealthiest city and the economic powerhouse of South Africa. During the 1880's the world's richest gold fields were discovered in the area that is now the modern city. Johannesburg has become a booming, happening city with its improved city center, updated street names, and attractive pedestrian precincts. With good weather throughout the year, Johannesburg is an exciting destination offering a variety of cultural and historic attractions, and great outdoor activities for visitors from all over the world. Visit the Apartheid Museum opened in 2001, dedicated to illustrating South Africa's history of black oppression, at the heart of which is the apartheid story. The Cradle of Humankind, a World Heritage Site first named by UNESCO in 1999, features the Sterkfontein Caves, where the fossil, Australopithecus africanus (nicknamed Mrs. Ples) was found in 1947 by Dr. Robert Broom and John Robinson. Johannesburg's attractions include the Kruger National Park, Gold Reef City, the Walter Sisulu National Botanical Garden, the Magaliesberg, the Museum of African Art, the Market Theater and Museum Africa, the Museum of South African Rock Art, and the Johannesburg Zoo. A modern city of Johannesburg features an array of Victorian and Edwardian architecture plus concrete, chrome and glass skyscrapers, surrounded by the leafy northern suburbs and congested shanty towns.
secure travelMillion Air Dallas partners with Global Guardian and MedAire to offer security and medical attention to our clients anywhere in the world. The Global Guardian Agency is a trusted resource for universal security and intelligence. Million Air Dallas clients also have immediate access to physicians through MedAire, who will coordinate medical response in-flight and once the aircraft is on the ground.
Very professional, very knowledgeable - truly care about their clients. Stratos is always very good to work with. When one of their requests come in we know we will be treated equitably, politely, and professionally, as the Operator. The Stratos team is always friendly and thorough. The Stratos Guests are always very good to our Flight Crews, which we appreciate very much. I would highly recommend Stratos Jet Charters. Malachi Mountain Aviation.

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Book with confidence knowing your agent will diligently analyze all available aircraft in the charter market and identify the best-positioned aircraft, giving you the flexibility to choose your preferred aircraft at the best available price. We’ll also review any other available cost-saving options with you, such as taking advantage of one-way charter flights (also known as a deadhead flight or empty leg flight) to accommodate your travel itinerary.

My boss recently travelled to Europe for the entire month of August. During that time his jet had mechanical issues and could no longer fly where he wanted. He had about 12 flights left in his trip around Europe and Stratos Jet Charters, especially Heather Latch, saved our lives. They were able to accommodate 90% of the trips he wanted at the time he wanted. She really was a life saver for myself and my boss. I will definitely use Stratos Jets again and work with Heather any day of the week! They are magnificent!!
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